How to Cancel

If you're not interested in using our free how to cancel guides, we suggest this cancellation service
If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Epoch is a full service payment and billing company. They offer services worldwide, 24 hours a day, 365 days a year. They make it possible for consumers to purchase products and services from their preferred vendors, using their preferred method of payment. They also may it possible for vendors to accommodate their customers by accepting one time and recurring payments options. With that said, there may be times when you have made a purchase or payment with a specific retailer, but when you get your statement, it lists Epoch instead of said retailer. If you have questions regarding the charge or you need to cancel a particular account that Epoch handles the billing for, you can do so by following the steps below.

What you will need to cancel:

  • Name
  • Address
  • Email address
  • Password
  • First 6 and last 4 digits of credit card being billed


Steps to cancel via phone:

  • Call 1 (800) 893-8871
  • Request to cancel


Steps to cancel online:

    1. Go to
    2. Click on the chat option
    3. Request to cancel your billing