Weight loss memberships

How to cancel your Sensa Weight Loss subscription

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:


Sensa Weight Loss is a weight loss product in the form of a powder that is sprinkled on food, presumably to reduce the user’s appetite. Sensa also offers a flavored beverage as well as other related weight-loss products. If you have reached your weight loss goal and no longer need to use this product or you’ve decided that it’s simply not for you, our instructions to cancel your monthly membership are below. 

To get started on cancelling your Sensa Weight Loss account, you will need:

  • First name
  • Last name
  • Email address
  • Phone
  • Order ID

Steps to Cancel

  1. Speak to a customer service representative by calling the company:

Toll Free – U.S. and Canada: (866) 514-2554

If outside of the U.S.: (310) 683-0952

Hours: Monday through Friday, 7 a.m. to 4 p.m. PST

You may process your request at anytime by logging into your member account at mysensa. You will need the email and password you used to sign up. Go into “Update My Account” and change billing settings. You may also track your orders.

The easiest method of cancellation is over the phone. Sensa automatically renews and bills your account every month. Make sure that you ask for no further shipments. Sensa may provide a refund if you return the product. Speak with a Sensa representative for details.

Insider Tip

You can usually get a refund by returning the product.

Please note

Sensa doesn’t process cancellations via email.

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