Internet providers · Internet services · Subscription services

How to cancel your membership with Comcast cable

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Comcast cable is typically a package of television channels, and sometimes comes bundled with internet for a household. If you are moving, changing your service, or getting rid of your television (imagine that!), the steps below are listed for cancelling your Comcast account.

To get started on cancelling your Comcast cable account, you will need your:

  • Comcast account number
  • Email address on file with Comcast
  • Password on file with Comcast
  • Your full name on file with Comcast
  • Your phone number on file with Comcast
  • Last four digits of the credit card number Comcast bills (for account verification with Comcast)
  • Full billing address of credit card on file with Comcast (including zip code)
  • Your date of birth (for account verification with Comcast)

Steps to cancel
To cancel your Comcast Cable account, call 800-266-2278. You will need to verify your account by providing your Comcast account number, the full name on the account, and the password set up for your account. You may also need to provide your full billing address, the last four digits of the credit card being billed, and the date of birth of the primary account holder. Request services to be terminated.

Please note

Comcast typically is a hassle-free cancellation. You may need to return equipment to your closest Comcast Cable location. There will generally be one final bill generated after the cancellation for services used prior to the cancellation date.

Subscription services

How to cancel your membership with ACTIVE Advantage

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



ACTIVE Advantage sells memberships for discounts on sports activities and gear for many different types of activities. It is the membership program of ACTIVE. If it’s time to cancel your membership for this program, see below for instructions. 

To get started on cancelling your ACTIVE Advantage account, you will need your:

  • Full name
  • Address
  • Last 4 digits of credit card number that the company charges
  • Product ordered
  • Order confirmation number 

Steps to cancel
To cancel your ACTIVE Advantage membership, please contact the customer support team at ACTIVEadvantage@ACTIVE.com, or by phone at 866-561-0647. You will be asked for your full name, address, last four digits of the credit card being charged, what product you ordered and what your order confirmation number is.

Magazine subscriptions · Subscription services

How to cancel your Oprah magazine subscription

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Oprah magazine, sometimes called O magazine, is a women’s magazine that features articles on decor, home, health, relationships and cooking. If you’re looking to cancel this subscription, the steps are listed below.

To get started on cancelling your Oprah magazine account, you will need your:

  • Where/how you obtained your subscription to Oprah Magazine (directly from Oprah Magazine, through a third party, etc.)
  • Oprah magazine account number/subscription number (on magazine label)
  • Subscription expiration date (on magazine label)
  • Full name on file with Oprah magazine 
  • Full address on file with Oprah magazine (including zip code)
  • Email on file with Oprah magazine 
  • Phone number on file with Oprah magazine 
  • User name with Oprah magazine 
  • Password with Oprah magazine 
  • Your date of birth (for account verification purposes with Oprah magazine)

Steps to cancel

  1. Visit: https://w1.buysub.com/pubs/HR/OPR/OPR_nameAddrEntry_combo.jsp?cds_page_id=41205&cds_mag_code=OPR&id=1286081910114&lsid=32752356112016993&vid=3.
  2. On the left hand side it says “cancel your subscription.” Click on that.
  3. The next page says “are you canceling because…?” Click on “Any other reason?”
  4. On the right hand side it will say, “Login using your email address and zip code.” Under that, enter your email and zip code.

Please note

If you ordered the magazine from a third party, the Oprah magazine web site will provide the name and phone number of the third party. You will then need to contact said third party to cancel the subscription. You will need to provide all of your subscriber information to cancel.

Beauty products · Subscription services

How to cancel your membership with Proactiv

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Proactive is a mail-order subscription service for skin care products. The skin care line focuses on controlling and abating acne issues. If you find that the skin care regimen isn’t the one for you or you need to cancel for another reason, we’ve included the instructions below.

To get started on cancelling your Proactiv account, you will need your:

  • Name
  • Shipping address
  • Phone number

Steps to cancel
Call customer service at 888-248-8444 to cancel. Provide the phone number you used when placing your original order. You will need to verify your shipping address and the full name on your account.

Please note

If you ordered vitamins from Proactiv, you will need to call 888-788-7469 to cancel them. Provide the phone number you used when placing your original order. You will need to verify your shipping address and the full name on your account.

Magazine subscriptions · Subscription services

How to cancel your membership with the Washington Post

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Washington Post is a news source based in the United States, with headquarters in Washington DC. The paper focuses on national politics, but also features world news. It is possible to get the news delivered in various formats such as print and Kindle. However, if you have acquired a new method of obtaining your news or you’re just looking to cut costs, it may be best to cancel the membership. See below for details.

 To get started on cancelling your Washington Post account, you will need your:

Email address on file with Washington Post

  • Reason for cancellation
  • Full name on file with Washington Post
  • Delivery address on file with Washington Post
  • Delivery method of Washington Post (home, email, Kindle)

Steps to cancel
Call customer service at 800-477-4679 to cancel. They will need to have your full name, address and email address to cancel.

Please note

You must call customer service to request cancellation.

Dating websites · Social networking websites · Subscription services

How to cancel your membership with eHarmony

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Among the most popular in its category, eHarmony is an online dating web site. eHarmony also operates eHarmony Labs, a relationship research facility, and publishes eHarmony Advice, a relationship advice site. If you’ve found The One (or have stopped looking for now) and it’s time to cancel this service, see below for instructions.

To get started on cancelling your eHarmony account, you will need your:

  • Full name
  • Zip code
  • Email address
  • Password

Steps to cancel

To cancel, log into your eHarmony account. Go to the Account Settings page and select Billing. Select “Cancel my Subscription” or “Close Account.”

Insider Tip

When you log into your account, change your settings to opt out of all emails and subscriptions.

Please note

Your subscription will terminate at the end of the subscription term for which you have paid, and you will not receive any refund for any unused days of such subscription term. If you purchase a subscription on an installation payment basis (such as three-part pay), you may not cancel until all installment payments have been made.

Subscription services

How to cancel your membership with Rhapsody/Napster

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Napster/Rhapsody is an online digital music file sharing system and radio service. It allows users to download songs and listen ad-free at leisure. It can be a nice add-on to your life, but sometimes it’s necessary to cut back. We’ve provided the instructions for canceling in that case. 

To get started on cancelling your Napster/Rhapsody account, you will need your:

  • Napster/Rhapsody ID
  • Username
  • Password
  • Full name
  • Address
  • Email address associated with account

Steps to cancel
Canceling a Napster subscription can be difficult, because you cannot cancel a subscription online, although it is possible to cancel promptly by phone.

  1. Obtain your Napster ID, which should be present on your subscription paperwork as well as on your credit card statement.
  2. Go to Napster.com (see Resources) to cancel a Napster free trial. Click on the “My Account” menu, located on the top left corner. Select the “Change Membership Plan” link, and click “Cancel” to cancel your free trial.
  3. Contact customer support at 866-620-1137 to cancel a paid Napster subscription. Customer support is open from Monday through Friday from 9:00 a.m. to 10:00 p.m. EST and Saturday and Sunday from 9:00 a.m. to 5:00 p.m.
  4. Speak to a customer service representative. The representative will try to solve your problems as opposed to letting you cancel your subscription. Remain clear and continue to repeat “I would like to cancel my subscription, please.”
  5. Decline the offer of a free 30 days. Your customer service representative will likely offer you a 30-day free membership to stay with Napster. If you do not wish to consider this offer, say no.

Insider Tip
Obtain your cancellation confirmation number. You will not have a record of your cancellation unless you write and record this confirmation number.

Please note

Napster and Rhapsody are the same company.

Financial services · Subscription services

How to cancel your membership with Freecreditreport.com

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Freecreditreport.com provides access to personal credit reports and credit monitoring for a fee. They also offer a subscription credit monitoring service, which requires a membership. If you are looking to cancel this membership, see below for instructions.

To get started on cancelling your Freecreditreport.com account, you will need your:

  • Username
  • Password
  • Last 4 digits of the credit card being billed
  • Full name on credit card being billed
  • Billing address of credit card
  • Amount being billed
  • Reason for cancellation
  • Social security number
  • Email address on file with FreeCreditReport

Steps to cancel
Call (877) 300-2506 to cancel at any time and stop monthly billing.

Insider Tip
You must provide your social security number to cancel (for account security).

Please note

You will not be eligible for a prorated refund of any portion of your current month’s paid membership fee. 

Subscription services

How to cancel your membership with MagicJack

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



MagicJack is a device that plugs into a USB port on the user’s computer (or in the case of MagicJack Plus, plugs directly into a router). Any standard phone can be used with the device. The company offers a subscription for using the device and the service, and this is billed annually.

To get started on canceling your MagicJack account, you will need your:

  • Full name on file with MagicJack
  • Email address provided to MagicJack
  • Phone number on file with MagicJack
  • Password for MagicJack.com
  • Activation code (if available)
  • Order date
  • Order number

Steps to cancel
To cancel your MagicJack, call 561-594-5787 or log into your MagicJack account online and click on the Live Chat option. Simply request the account to be deactivated.

Insider Tip
Always log into your MagicJack account online and remove your payment information. This will prevent any unwanted charges.

Dating websites · Subscription services

How to cancel your membership with AlcudaBill.info

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



AlcudaBill processes billing for online dating services. If you find a charge on your account from this company, it may be coming from any number of dating web sites. However, it is possible to call AlcudaBill to cancel your subscription to those websites.

To get started on cancelling your AlcudaBill account, you will need your:

  • Full name
  • Address
  • Phone
  • Email

Steps to cancel
Call 800-935-0519 or email payment@alcuda.com to cancel. Provide your name and email address and request to cancel any and all charges AlcudaBill is charging to your account. Just a reminder, these charges will have originated from a dating web site.

Please note

This is strictly a bill processing company; they do not offer any customer services or online dating services.