Subscription services

How to cancel San Jose Mercury News

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



The daily newspaper in San Jose, Calif., the San Jose Mercury News reports on local, national and global news. If you’ve moved or need to cancel your subscription, see below for detailed instructions.

To get started on cancelling your San Jose Mercury News account, you will need:

  • Subscriber’s full name
  • Mailing address
  • Email address (if online access)

Steps to Cancel

  1. Call 1-800-870-6397 from Monday through Friday, 6 a.m. to 6 p.m., and request that your account be cancelled. Make sure to ask for a confirmation number, as some clients claim that they still receive cancelled subscriptions.
  1. You can also email your request to subscriberservices@mercurynews.com. Be sure to include the subscriber’s full name and mailing address or email address depending whether you signed up for home delivery.

Insider Tip

The easiest method is by phone. There are many ways to control and modify your subscription on their customer care website. You will need to have a username and password to access the customer care online. You can also create an account, but if you’re just going to cancel the membership it’s easier to call.

Please note

Make sure to check your bank account statements to ensure your account has been canceled.

Financial services · Subscription services

How to cancel Equifax

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Equifax helps consumers to monitor their credit and handles issues with identity theft and credit reporting. The company offers services for monitoring credit and identity, which are typically charged monthly.

To get started on cancelling your Equifax account, you will need:

  • What type of Equifax services do you have? (identity alerts, credit watch, credit reporting, credit rating)
  • Equifax credit report reference number (Located at the top of your Equifax Credit Report)
  • Username/user ID
  • Password
  • Date of birth
  • Last 4 digits of SSN
  • Last 4 digits of driver’s license
  • Current address listed on credit report
  • Full name on credit report
  • Equifax order number
  • Equifax account number
  • Email address on file with Equifax

Steps to Cancel

  1. The easiest way to cancel by calling Equifax’s Customer Service Center 24/7 at 1-866-807-7461. You will need all of the above information, particularly your social security number.

Cancellation policy from company website: https://help.equifax.com/app/answers/detail/a_id/31

Insider Tip

You may be entitled to a pro-rated refund for any subscription product purchased but not yet provided.

Please note

All free trials of Equifax products require that you enroll as a member. This obligates you to take the steps necessary to cancel your membership even after the free trial has ended.

Internet services · Subscription services

How to cancel Trapcall.com

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



TrapCall is a service that allows you to unblock blocked calls that try to reach you. Different features allow a user to blacklist callers who harass you, and possibly even record phone calls that are incoming. However, you may not need this service as much as you originally thought, or your need for it has gone.

To get started on cancelling your Trapcall.com account, you will need:

  • Phone number with Trapcall.com
  • Pin number with Trapcall.com
  • Reason for cancellation
  • Name on account
  • Date of birth of account holder
  • Gender of account holder

Steps to Cancel

  1. Log into your TrapCall.com account and visit the cancel account page.
  2. Enter phone number and PIN.
  3. Follow the prompts to cancel your account.

Insider Tip

Make sure that you properly deactivate from your “handset.”

Please note

You may discontinue service at any time. However, you will not receive a refund of any unused balance in your account. You must pay for services through the date you discontinue service. You must properly deactivate TrapCall from your handset after cancelling your account.

Magazine subscriptions · Subscription services

How to cancel United Readers’ Service Inc.

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



The United Readers’ Service is a magazine service. The company, in operation since 1972, operates out of Ohio and is a provider of many different magazine titles. If your current magazine subscription (whether you ordered it yourself or received it through a gift) is through the United Readers’ Service, you will need to cancel with them – not your magazine itself. In this post, we’ll explain how to do this.

To get started on cancelling your United Readers’ Service account, you will need:

  • Full name on account
  • Full address on account
  • Account number

Steps to Cancel

  1. Call (888) 369-7323 between 9 a.m. and 5 p.m. EST.
  2. Speak to a representative and request to cancel. If your contract is still current, you may not be able to cancel your account. In this case, you still may be able to get out of the contract by disputing the charges with your bank.

Insider Tip

Typically, this company will offer a discount or shorten the terms of the contract, instead of cancelling. It is usually possible to switch magazine subscriptions as well.

Gym memberships · Subscription services · Weight loss memberships

How to cancel your Lady of America membership

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Lady of America is a gym and fitness center that is exclusively for women, and operates locations across the United States. The chain focuses on cardio and strength training, and offers childcare. You may have enjoyed your tenure at this gym greatly, but it’s time to cancel for some reason. For instructions, see below.

To get started on cancelling your Lady of America account, you will need:

  • First and last name of member
  • Your phone number
  • Member ID number
  • If sending a letter to cancel, it needs to be dated and include the above info.

Steps to Cancel

Please note: Each Lady of America handles their cancellations differently. You will need to contact your gym to confirm what is required.

Many Lady of America gym’s cancellations are handled through NationalFitness. Go to NationalFitness.com and click “member info,” then “online request.” Complete the form and include the date and request to cancel effective immediately.

You must know your 10-digit member number. (The first four digits are the location number and the last six digits are the member number.) If you do not have 10-digit member number call 800-658-7727 and give them your phone number. They will look up and give you the member number.

Most of the time, if your contract is past the yearly date, then you can give a 30-day notice of request to cancel either by fax, online form, or post. If your Lady of America gym bills through National Fitness, the contact numbers are:

Fax: 801 825 3636

Address: PO Box 497, Layton, UT 84040

Insider Tip

If your contract is still in effect (less than a year old) then you may be eligible for a contract buyout, contact your gym location for details. If you have an injury, you may cancel your contract early by filling out a proof of disability form, located in “member info” at nationalfitness.com.

Please note

Each Lady of America handles their cancellations differently. You will need to contact your gym to confirm what is required.

Gym memberships · Subscription services · Weight loss memberships

How to cancel your Crunch Fitness membership

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Crunch Fitness is a gym and fitness center that started in 1989 in a basement in New York City. Now, the chain operates locations across the continental United States and a location in Puerto Rico. The theme of the gym is “No judgments,” to make all members feel comfortable. If you are moving to an area out of the Crunch Fitness reach, or if you need to cancel your membership for any other reason, see our instructions below.

To get started on cancelling your Crunch Fitness account, you will need:

  • Address of your Crunch Fitness location
  • Member number with Crunch Fitness
  • Reason for cancellation
  • Your full name on file with Crunch Fitness
  • Your address on file with Crunch Fitness (including zip code)
  • Your email on file with Crunch Fitness
  • Last 4 digits of your driver’s license
  • Date of birth for all members
  • Last 4 digits of account billed by Crunch Fitness
  • User name and password (if registered for online access)

Steps to Cancel

There are two ways of cancelling your membership with Crunch Fitness: in person, or by certified letter. If you choose to cancel in person, you must (1) complete a cancellation request form at a Crunch club location at least 30 days prior to the cancellation date; (2) pay the next scheduled monthly dues payment (3) relinquish his or her membership card; and (4) pay in full any unpaid dues or indebtedness incurred prior to the cancellation date. If you choose to send a letter, you must send a certified letter to gym address of the location the membership is under. The letter must explicitly request that your account be cancelled. In the letter, include:

  • Member number
  • Name
  • Billing address
  • Address of your Crunch Fitness location
  • Your signature
  • Three pieces of identifying information: The last 4 digits of your driver’s license; the last 4 digits of the account being billed; and your date of birth.
  • The date
  • The membership number

If your Crunch Fitness location uses the billing company ABC Financial, you will need to fax the same letter to them at 501-992-0802.

Insider Tip

For a quicker response, include your email address in the cancellation letter. Follow up with the gym location to confirm that the account has been cancelled.

Please note

If you cancel your membership before your contract ends, you will need to pay an administrative fee of $25 or more, plus another charge of $175.

To cancel a membership after your contract ends, you must (1) complete a cancellation request form at a club location at least 30 days before the cancellation date; (2) pay the next scheduled month’s dues (3) return your membership card; and (4) pay all charges that apply before the cancellation date. 

Magazine subscriptions · Subscription services

How to cancel your membership with US Weekly

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



US Weekly is an entertainment magazine featuring celebrity news, gossip, style advice and fashion. If you’ve enjoyed your subscription with the magazine but your taste has now become more along the lines of The Economist or Cook’s Illustrated, the steps for canceling US Weekly are below.

To get started on cancelling your US Weekly account, you will need your:

  • Where/how you obtained your subscription to US Weekly (direct from US Weekly, through a third party, etc.)
  • US Weekly account number/subscription number (on magazine label)
  • Subscription expiration date (on magazine label)
  • Full name on file with US Weekly
  • Full address on file with US Weekly (including zip code)
  • Email on file with US Weekly
  • Phone number on file with US Weekly
  • Your date of birth (for account verification purposes with US Weekly)

Steps to cancel
Go to customer service web site https://secure.customersvc.com/servlet/Show?WESPAGE=am/home.jsp&MSRSMAG=US. Enter the name, address and email address of subscriber. Click next. Select Cancel your subscription. Click enter. There will be a confirmation number.

Insider Tip
Keep the confirmation number provided for your records.

Please note

If you ordered the magazine from a third party, the US Weekly web site will provide the name and phone number of the third party. You will then need to contact the said third party to cancel the subscription. You will need to provide all subscriber information to cancel.

Internet providers · Internet services · Subscription services

How to cancel your membership with Comcast cable

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:



Comcast cable is typically a package of television channels, and sometimes comes bundled with internet for a household. If you are moving, changing your service, or getting rid of your television (imagine that!), the steps below are listed for cancelling your Comcast account.

To get started on cancelling your Comcast cable account, you will need your:

  • Comcast account number
  • Email address on file with Comcast
  • Password on file with Comcast
  • Your full name on file with Comcast
  • Your phone number on file with Comcast
  • Last four digits of the credit card number Comcast bills (for account verification with Comcast)
  • Full billing address of credit card on file with Comcast (including zip code)
  • Your date of birth (for account verification with Comcast)

Steps to cancel
To cancel your Comcast Cable account, call 800-266-2278. You will need to verify your account by providing your Comcast account number, the full name on the account, and the password set up for your account. You may also need to provide your full billing address, the last four digits of the credit card being billed, and the date of birth of the primary account holder. Request services to be terminated.

Please note

Comcast typically is a hassle-free cancellation. You may need to return equipment to your closest Comcast Cable location. There will generally be one final bill generated after the cancellation for services used prior to the cancellation date.

Internet services

How to cancel an ebay transaction

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Ebay is the world’s online marketplace; a place for buyers and sellers to come together and trade almost anything. If you’ve made a purchase on ebay and you need to cancel it for some reason, see the instructions below.

To get started on cancelling an ebay transaction, you will need your:

  • Email address associated with your ebay account
  • User ID for ebay
  • Password for ebay
  • Full name on account
  • Billing address

Steps to cancel
Log onto your ebay account. Go to Purchases. Select the purchase you wish to cancel and select cancel.

Insider Tip
Cancel the purchase as quickly as possible. If you cancel the purchase before it has been shipped, it is a very simple one-click process. If the purchase has already been shipped, you will be responsible for returning the purchase. You will be charged and then credited for the purchase once it is returned. You may also be responsible for the return shipping fees.

Please note

If the order has already been shipped, go to the Customer Support/Resolution Center, open a new case. Select the correct purchase. In the box provided, state that you no longer want the purchase, the purchase was made in error. Submit. You will receive a reply from the seller with instructions on how to return the purchase.

Subscription services

How to cancel your membership with ACTIVE Advantage

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ACTIVE Advantage sells memberships for discounts on sports activities and gear for many different types of activities. It is the membership program of ACTIVE. If it’s time to cancel your membership for this program, see below for instructions. 

To get started on cancelling your ACTIVE Advantage account, you will need your:

  • Full name
  • Address
  • Last 4 digits of credit card number that the company charges
  • Product ordered
  • Order confirmation number 

Steps to cancel
To cancel your ACTIVE Advantage membership, please contact the customer support team at ACTIVEadvantage@ACTIVE.com, or by phone at 866-561-0647. You will be asked for your full name, address, last four digits of the credit card being charged, what product you ordered and what your order confirmation number is.