How to Cancel American Express

• American Express

American Express Company (Amex) is an American multinational corporation specializing in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. The company’s logo, adopted in 1958, is a gladiator or centurion whose image appears on the company’s well-known traveler’s cheques, charge cards, and credit cards. In 2016, credit cards using the American Express network accounted for 22.9% of the total dollar volume of credit card transactions in the United States. As of December 31, 2021, the company had 121.7 million cards in force, including 56.4 million cards in force in the United States, each with an average annual spending of $20,392. In 2017, Forbes named American Express as the 23rd most valuable brand in the world, estimating the brand to be worth US$24.5 billion. In 2020, Fortune magazine ranked American Express at number 9 on their Fortune List of the Top 100 Companies to Work For in 2020 based on an employee survey of satisfaction. In 1850, American Express was started as an express mail business in Buffalo, New York. It was founded as a joint-stock corporation by the merger of the express companies owned by Henry Wells, William G. Fargo, and John Warren Butterfield. Wells and Fargo also started Wells Fargo & Co. in 1852 when Butterfield and other directors objected to the proposal that American Express extend its operations to California. American Express initially established its headquarters in a building at the intersection of Jay Street and Hudson Street in what was later called the Tribeca section of Manhattan. For years it enjoyed a virtual monopoly on the movement of express shipments throughout New York State. In 1874, American Express moved its headquarters to 65 Broadway in what was becoming the Financial District of Manhattan, a location it was to retain through two buildings. During the 1980s, American Express embarked on an effort to become a financial services supercompany and made several acquisitions, creating an investment banking arm. In mid-1981 it purchased Sanford I. Weill’s Shearson Loeb Rhoades, the second-largest securities firm in the United States to form Shearson/American Express. Shearson Loeb Rhoades itself was the culmination of several mergers in the 1970s as Weill’s Hayden, Stone & Co. merged with Shearson, Hammill & Co. in 1974, to form Shearson Hayden Stone. Shearson Hayden Stone then merged with Loeb, Rhoades, Hornblower & Co. to form Shearson Loeb Rhoades in 1979. With capital totaling $250 million at the time of its acquisition, Shearson Loeb Rhoades trailed only Merrill Lynch as the securities industry’s largest brokerage firm. After the purchase of Shearson, Weill was given the position of president of American Express in 1983. Weill grew increasingly unhappy with responsibilities within American Express and his conflicts with American Express’ CEO James D. Robinson III. Weill soon realized that he was not positioned to be named CEO and left in August 1985. In 1984, American Express acquired the investment banking and trading firm Lehman Brothers Kuhn Loeb, and added it to the Shearson family, creating Shearson Lehman/American Express. It was Lehman’s CEO and former trader Lewis Glucksman who would next lead Shearson Lehman/American Express. In 1984, Shearson/American Express also purchased the 90-year-old Investors Diversified Services, bringing with it a fleet of financial advisors and investment products. In 1988, Shearson Lehman acquired the brokerage firm E.F. Hutton & Co. E.F. Hutton was merged with the investment banking business, and the investment banking arm was renamed Shearson Lehman Hutton, Inc. In 1966, American Express introduced the Gold Card. In 1984, the company launched the Platinum Card, clearly defining different market segments within its own business, a practice that has proliferated across a broad array of industries. The Platinum Card was billed as super-exclusive and had a $250 annual fee. It was offered by invitation only to American Express customers with at least two years of tenure, significant spending, and excellent payment history; as of 2019, it is open to applicants on request. In 1987, American Express introduced the Optima card, its first credit card product that did not have to be paid in full at the end of the month. American Express formed a venture with Warner Communications in 1979, called Warner-Amex Satellite Entertainment, which created MTV, Nickelodeon, and The Movie Channel. The partnership lasted only until 1984. The properties were sold to Viacom soon after. In April 1992, American Express spun off its former subsidiary, First Data Corp., in an initial public offering. In 1994, the Optima True Grace card was introduced. The card was unique in that it offered a grace period on all purchases whether a balance was carried on the card or not. The card was discontinued a few years later. In 1995, American Express and Hilton announced a co-brand credit card, allowing users to earn Hilton HHonors bonus points for everyday charges. The ONE card, introduced in 2005 but since discontinued, innovated in cashback rewards which are “deposited in an interest-bearing savings account” The rewards account was a high-yield FDIC-insured savings account. The ONE from American Express card offered a feature similar to Optima True Grace which is called “Interest Protection.”

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• 4 digit PIN code on account

Follow these steps:

1. Visit https://www.americanexpress.com/
2. Login with the email address and password
3. Click account settings
4. Click cancel account
5. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Call 800-528-4800
2. Choose phone menu option
3. When asked, give the agent your account information
4. Request that the agent cancel your account
5. Request your final balance, and ensure you won’t be charged again
6. Request that the agent provide you with a confirmation number or email
7. Retain any confirmation numbers or emails you receive for your records