Beachbody is a nutrition and fitness company that promotes a lifestyle change rather than unrealistic fad diets. They provide fitness programs, supplements, and live support at various different price ranges and subscription levels. Beachbody does have a 100% Money Back Guarantee (less any shipping and handling fees) for all of their Beachbody/Team Beachbody products and services if you act within the specified Money Back Guarantee time period. Of course we all want to be in the best physical condition possible and we have the best intentions going into the membership. If you find yourself in a situation where you are no longer able to continue on this path, we have provided some step by step instructions below to assist you in cancelling your account/membership.
What you’ll need to cancel:
- Your Beachbody order number and the product name you wish to cancel
- Personal information linked to your account, email address and billing zip code
Steps to cancel via live chat:
- Go to https://faq.beachbody.com/app/chat/chat_launch/lob/beach
- Fill in each of the boxes with your account specific information
- Click on the Submit button
- A live chat agent will join the session as soon as one is available (depending on the time of day, this can take several minutes)
- Tell the agent that you would like to cancel your account, they usually ask you to confirm your account information and ask the reason for the cancellation
- They will cancel the account and give you any details that you may need to return products you do not wish to keep and/or any refund details.
- A confirmation number for the cancellation will be provided, make sure to keep this information as proof of cancellation.
Modifications and/or cancellations must be submitted at least 3 days before your next payment date to ensure that you do not get billed for that billing cycle. If you make any changes less than 3 days prior to your next payment date, you will be charged and your changes will take effect the next period. If you are unable to utilize the live chat option, you may also contact Customer Service at (800) 470-7870 from 4am to 10pm PT, 7 days a week. Live Chat is available 24/7 for your convenience.