How to Cancel Class Pass

ClassPass is also known as

  • ClassPass
  • Class Pass
  • classpass.com
  • ClassPass USA LLC

About ClassPass

A gym membership can be costly, and some people prefer the flexibility of attending classes at various fitness studios. ClassPass provides a viable solution by allowing members to book and attend fitness classes at a wide range of gyms and studios in their local area or around the world. ClassPass is a subscription-based fitness class booking service that has received mixed reviews. Some users appreciate the flexibility and variety, while others are frustrated by unclear policies, late-cancel fees, and unused credit policies. Continue reading for a comprehensive ClassPass review to help you decide if it’s right for you. ClassPass operates in over 2,500 cities worldwide, providing fitness classes, spa services, and wellness appointments at gyms and boutique fitness studios. ClassPass members pay a monthly membership fee in exchange for a certain number of credits, which they can then use to book exercise classes at any participating location. ClassPass-affiliated fitness studios accept credits instead of cash, and there are no additional membership or class fees required to participate in the session. ClassPass can be a great option for people who want to have a varied fitness routine without being locked into going to the same gym or fitness studio day after day by giving subscribers access to a wide variety of workout classes in their area. Yoga, pilates, barre, cardio workout classes, general group fitness classes, and Bootcamp classes are some of the in-studio fitness classes available through ClassPass. You can sign up for an account, search for and book fitness classes in your area, or anywhere you’re traveling to, using the ClassPass app. That is why ClassPass is so convenient—you have access to thousands of wellness classes across the country. The ClassPass website is also accessible via any internet-enabled device. You can use your ClassPass credits to book a variety of fitness classes and wellness appointments. Yoga classes at boutique yoga studios, pilates, Pure barre, general group fitness classes, Bootcamp workouts, HIIT cardio workouts, salon services, massage, and spa treatments are some examples. You can also use credits to book gym time in some areas, such as New York City, where you can go in and use any of the gym equipment without a gym membership. You can book classes or appointments as often as you want as long as the facility is partnered with ClassPass and accepts ClassPass Credit, even if you go there multiple times per week. In other words, you have complete freedom in how you use your credit. Some ClassPass members like to dabble and spread their credits across a variety of fitness classes, studios, and services, whereas others use all of their monthly credits in one location exclusively. The number of ClassPass credits for each workout or spa service is dynamic, which means it changes depending on factors such as location, time, class popularity, and equipment used. The majority of the classes available on ClassPass are worth two to four credits. If you want to try ClassPass, you can sign up for a free 14-day trial that includes 28 free credits by creating an account. You can start signing up for fitness classes and booking sessions with your free credits right away, and you should because you’ll want to use all of them by the end of the free trial. If you do not use all of your credits, extra credits will roll over to the following month up to the number of credits in the monthly membership level you have selected if you do not cancel your ClassPass subscription. In addition to the free credits with the trial membership, you will have immediate access to over 4,000 on-demand video and audio workouts that you can stream from home, which will be available on the ClassPass fitness app during the trial period (and extended into your membership). ClassPass offers a variety of membership plans based on the number of credits you intend to use per month. Each plan is a monthly membership that includes a certain number of credits and is priced differently. When your free trial period expires, you will be automatically renewed into the ClassPass monthly plan you selected when you signed up. If you do not want to continue your membership, you must log into the ClassPass app, go to Account Settings, and select “Cancel or hold my membership” before the trial period ends to avoid auto-renewal and being charged. Although each ClassPass Membership tier comes with a certain number of credits, the number of credits you actually use in a month is flexible. For example, if it is a particularly busy month, you can add additional credits a la carte to book more classes without changing your membership plan level. Unless you choose to buy more credits the following month, you will simply be charged your regular rate and your usual number of credits. With that said, if you frequently run out of credits and need to purchase more, it’s usually a better financial value to increase your plan level because credits are cheaper that way. Simply launch the ClassPass app and select “Add credits.” You’ll then be able to choose how many credits you want to buy and how much they’ll cost. You will not be required to enter any additional payment information; the additional fees will simply be added to your billing statement. If you do not use all of your monthly credits, you can roll over a number of credits equal to the total number of credits in your next monthly plan. For example, if you pay $29 per month, you get 13 credits per month, which means you can carry over a maximum of 13 credits into the following month. If you have more than 13 remaining credits, you can upgrade your membership level the following month to one with more credits. This will allow you to roll over additional credits, up to the number allotted at that membership fee, but keep in mind that you will be paying a higher fee and receiving more credits, so you’ll want to start booking and using them right away. It usually takes 48 hours into the next billing cycle for your additional credits to be reflected in your account.

ClassPass CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Login

Follow these steps:

  1. Visit ClassPass.com
  2. Login with the Email address and Password
  3. Visit https://classpass.com/login/settings/membership
  4. Click “Membership Status”
  5. Click “Cancel Membership”
  6. Retain any confirmation numbers or emails you receive for your records

Web Form

Follow these steps:

  1. Visit https://help.classpass.com/hc/en-us/requests/new
  2. Insert your information in the fields provided
  3. Request cancellation in description box
  4. Click submit

E-Mail

Follow these steps:

  1. Email to [email protected]
  2. Prepare an email requesting cancellation, for a confirmation number and final billing details

Web Chat

Follow these steps:

  1. Visit https://classpass.com/contact
  2. Click chat icon in lower right corner of screen
  3. Request that the agent cancel your account
  4. Request that the agent provide you with a confirmation number or email
  5. Request your final balance, and ensure you won’t be charged again
  6. Retain any confirmation numbers or emails you receive for your records

MORE ABOUT ClassPass

Address
Address 1114 W 26th Street
Address 2Floor 5
CityNew York
State/Province/RegionNY
Zip/Postal Code10001
CountryUnited States
Contact Information
Twitter Urlhttps://twitter.com/classpass
Facebook Urlhttps://www.facebook.com/classpass
Main Site Urlhttps://classpass.com/
Help Site Urlhttps://help.classpass.com/hc/en-us
Contact Form Urlhttps://help.classpass.com/hc/en-us/requests/new
Email 1[email protected]
Web Chat Urlhttps://classpass.com/contact
Policies
Terms Of Service Urlhttps://classpass.com/terms/usa
Privacy Policy Urlhttps://classpass.com/privacy/usa

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