Comenity Bank

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Comenity Bank is the provider of in-store and online credit lines and cards for all your favorite brands and stores. They currently offer credit cards for over 100 brands and are adding more all the time. If you’ve signed up for a credit line, you might see Comenity’s name on your credit card bill. You might also see their name on the website on which you pay your bill. If you’ve decided it’s time to close your credit account, read below!

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Social Security Number
  • Full Card Number
Steps to cancel by Phone (Live Agent)
  1. First, locate the customer service telephone for your card on the back of the card itself.
  2. Call the number you located
  3. Request that the agent cancel your account
  4. When asked, give the agent your account information
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records