Desert Sports and Fitness is a fitness training facility with 2 locations in Tucson, AZ. Frank Robles is the company President and the company was incorporated in 2002. They offer programs for weight loss, weight gain, general conditioning, rehabilitation, and athletic training. Both locations offer 3 levels of memberships that range from $32.50 to $499.00 per month depending on the level of services provided. Customers are required to sign a membership contract that obligates them to a specified membership term that depends on the level of membership. Membership agreements include a 60-day cancellation clause and members are required to pay the monthly fees until the 60-day cancellation term expires. Desert Sports and Fitness uses Paramount Acceptance for billing and collections – this third-party company will usually be the one referenced on the customer’s credit card statement.
Desert Sports and Fitness has been accredited by the Better Business Bureau since 2008 and currently has an “A” rating. While there have been some complaints on the BBB website, many of them reference confusion regarding billing during COVID-19 and the 60-day cancellation clause in the membership contract.
Desert Sports and Fitness offers prospective customers a Free Fitness Evaluation and meeting with their fitness professionals to discuss fitness goals, create a fitness program, and allow potential customers to experience the facilities before deciding to join. Desert Sports and Fitness also offers a program called Desert Speed School. This program is designed for younger athletes and focuses on helping youth athletes excel through 1-on-1 or small group training sessions.
Desert Sports and Fitness provides personalized fitness options that are not always available at franchise facilities like Planet Fitness or Orangetheory. A smaller and more personalized fitness center appeals to many people who are willing to pay a premium for more tailored fitness programs.
