Crunch Fitness is a gym and fitness center that started in 1989 in a basement in New York City. Now, the chain operates locations across the continental United States and a location in Puerto Rico. The theme of the gym is “No judgments,” to make all members feel comfortable. If you are moving to an area out of the Crunch Fitness reach, or if you need to cancel your membership for any other reason, see our instructions below.
To get started on cancelling your Crunch Fitness account, you will need:
- Address of your Crunch Fitness location
- Member number with Crunch Fitness
- Reason for cancellation
- Your full name on file with Crunch Fitness
- Your address on file with Crunch Fitness (including zip code)
- Your email on file with Crunch Fitness
- Last 4 digits of your driver’s license
- Date of birth for all members
- Last 4 digits of account billed by Crunch Fitness
- User name and password (if registered for online access)
Steps to Cancel
There are two ways of cancelling your membership with Crunch Fitness: in person, or by certified letter. If you choose to cancel in person, you must (1) complete a cancellation request form at a Crunch club location at least 30 days prior to the cancellation date; (2) pay the next scheduled monthly dues payment (3) relinquish his or her membership card; and (4) pay in full any unpaid dues or indebtedness incurred prior to the cancellation date. If you choose to send a letter, you must send a certified letter to gym address of the location the membership is under. The letter must explicitly request that your account be cancelled. In the letter, include:
- Member number
- Name
- Billing address
- Address of your Crunch Fitness location
- Your signature
- Three pieces of identifying information: The last 4 digits of your driver’s license; the last 4 digits of the account being billed; and your date of birth.
- The date
- The membership number
If your Crunch Fitness location uses the billing company ABC Financial, you will need to fax the same letter to them at 501-992-0802.
Insider Tip
For a quicker response, include your email address in the cancellation letter. Follow up with the gym location to confirm that the account has been cancelled.
Please note
If you cancel your membership before your contract ends, you will need to pay an administrative fee of $25 or more, plus another charge of $175.
To cancel a membership after your contract ends, you must (1) complete a cancellation request form at a club location at least 30 days before the cancellation date; (2) pay the next scheduled month’s dues (3) return your membership card; and (4) pay all charges that apply before the cancellation date.
