How to cancel Lumosity

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Terminating a Lumosity auto-renewal form of billing on your account can be done by canceling your account one of three ways. A Lumosity membership can be cancelled online, via Google Play or through iTunes. Follow the instructions below for the method that best pertains to you.

What you may need to cancel:
  • Lumosity account username and password
  • Your Google account if you cancel through the Android App
  • Your Apple ID if you cancel through iTunes

Method 1: Cancel Online

  1. Open your web browser and enter this url: http://www.lumosity.com/app/v4/settings/auto_renewal/edit
  2. Log in when your are prompted to with your Lumosity account information
  3. Choose a reason for the cancellation
  4. To confirm the cancellation click on Cancel Auto-Renewal

Method 2: Cancel via Google Play

  1. This method is for users who have the Lumosity app on an Android phone
  2. Open your web browser and enter this url: payments.google.com
  3. Log in to your Google account if prompted
  4. On the left side of the page select on Bills and Accounts
  5. Find Lumosity, then select Cancel Subscription

Method 3: Cancel via iTunes

  1. On your iPhone or iPad launch the Settings app
  2. Select iTunes & App Store
  3. Select your Apple ID
  4. Select Apple ID again to view it
  5. Log in if prompted
  6. Under subscriptions, select Manage
  7. Find and select Lumosity
  8. Then use the slider next to Automatic Renewal