If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:
Terminating a Lumosity auto-renewal form of billing on your account can be done by canceling your account one of three ways. A Lumosity membership can be cancelled online, via Google Play or through iTunes. Follow the instructions below for the method that best pertains to you.
What you may need to cancel:
- Lumosity account username and password
- Your Google account if you cancel through the Android App
- Your Apple ID if you cancel through iTunes
Method 1: Cancel Online
- Open your web browser and enter this url: www.lumosity.com/app/v4/settings/auto_renewal/edit
- Log in when your are prompted to with your Lumosity account information
- Choose a reason for the cancellation
- To confirm the cancellation click on Cancel Auto-Renewal
Method 2: Cancel via Google Play
- This method is for users who have the Lumosity app on an Android phone
- Open your web browser and enter this url: payments.google.com
- Log in to your Google account if prompted
- On the left side of the page select on Bills and Accounts
- Find Lumosity, then select Cancel Subscription
Method 3: Cancel via iTunes
- On your iPhone or iPad launch the Settings app
- Select iTunes & App Store
- Select your Apple ID
- Select Apple ID again to view it
- Log in if prompted
- Under subscriptions, select Manage
- Find and select Lumosity
- Then use the slider next to Automatic Renewal
