How to Cancel Nintendo eShop

Nintendo eShop is also known as

  • Nintendo eShop

About Nintendo eShop

For the Wii U and Nintendo 3DS, the Nintendo Network powers the Nintendo eShop, but for the Nintendo Switch, a separate internet infrastructure powers it. The Nintendo 3DS eShop was introduced in June 2011 and was made possible by the rollout of a system upgrade that included the feature in the HOME Menu. It is the DSi Shop’s and Wii Shop Channel’s replacement. The Wii U’s eShop, unlike the Nintendo 3DS, was made accessible on launch day, however, a system upgrade is necessary to use it. Additionally, it is a multitasking application, making it simple to use even when a game is already running in the background through the system software, albeit this function is only available on the Wii U and the Nintendo Switch. In addition to downloaded games, demos, apps, streaming videos, user ratings, and other details about impending game releases, the Nintendo eShop also offers a variety of other digital content. On July 31, 2020, a restricted version of the Nintendo eShop for the Nintendo 3DS family was dropped for a number of markets in Latin America and the Caribbean, Southeast Asia, and the Middle East. On the same day, a limited edition of the Wii U’s Nintendo eShop was also withdrawn from the aforementioned Latin American and Caribbean regions. The ability to download, redownload, and update any software as well as games that use the eShop stopped working as of that date. Later, on July 19, 2022, it was revealed that access to new content, including Virtual Console games, for the Wii U and Nintendo 3DS would be removed from the Nintendo eShop for the rest of the world on March 27, 2023. Access to add credit cards and funds would also be removed by May 23, 2022, and adding funds would be impossible by August 29, 2022. (except for users who linked their Nintendo Network ID with their Nintendo Account, who can add funds until March 27, 2023). Updates and/or redownloading of previously purchased content will continue to be possible. The Nintendo eShops for the Nintendo 3DS and Wii U started out being separate from one another. While most of this is still accurate, users can now share a combined cash balance, home address, saved credit and debit card information, wish list entries, and (previously) linked Club Nintendo accounts by registering the same ID account on both systems (currently only once per device). The balance held on a Nintendo Network ID can now be shared or transferred to a Nintendo Account and used on the Nintendo Switch thanks to the launch of the Nintendo eShop for the Nintendo Switch. Users can redownload previously purchased software at no additional cost as long as it is still offered on the eShop since the eShop keeps track of all downloads and transactions. When the eShop application is not open or running, downloads can be queued up and pushed to the console instead of starting right away. With a few exceptions, like Flipnote Studio, users who are upgrading from a Nintendo DSi system can transfer their prior DSiWare purchases to the Nintendo 3DS. A similar feature allowing customers to move their purchases between 3DS systems was enabled via a December 2011 update. Only five transfers between Nintendo 3DS systems were allowed prior to the launch of Nintendo Network ID for the console in December 2013. Since then, the cap on system transfers has been permanently lifted. The Nintendo eShop displays prices in the relevant regional currencies, as opposed to the Wii Shop Channel and DSi Shop services, which need Nintendo Points for purchases (e.g. United States dollars and euros). Credit cards or prepaid cards bought in stores can be used to fund accounts. The Nintendo eShop debuted in China on December 10, 2019. Only WeChat accounts can be used to log in, and only WeChat Pay may be used to finance accounts. Due to the inability to login in with a Nintendo Account and the overall region locking of the Nintendo Switch for the Chinese market, buying downloadable content from other territories is also not possible. On Wii U and Nintendo Switch, the HOME menu screen can be used at any time to access the Nintendo eShop, even if a game is already in progress. On the Wii U, and Nintendo 3DS, and while in Sleep Mode on the Nintendo Switch, background downloading is also possible via SpotPass. Ten downloads can now be queued at once. The HOME menu’s “Download Manager” section is where you can monitor the status of your downloads. When a download is complete, a pop-up message will show in the upper right corner of the screen if notifications are enabled. User reviews of games, applications,` and other media are supported by the Nintendo eShop. After purchasing and using an eShop game for at least an hour, users are able to post reviews, rating the game’s quality with a crescent range of one to five “stars.” Additionally, users can classify games as being appropriate for either serious or casual gamers, as well as by age and gender. On the Nintendo eShop, the Wii U had Miiverse integration for user evaluations.

Nintendo eShop CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Call 800-255-3700
  2. Request that the agent cancel your account
  3. Request that the agent provide you with a confirmation number or email
  4. Retain any confirmation numbers or emails you receive for your records

Web Chat

Follow these steps:

  1. Visit
  2. Click Start Chat
  3. Request that the agent cancel your account
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records

Web Form

Follow these steps:

  1. Visit
  2. When asked, give the agent your account information
  3. Click Submit

MORE ABOUT Nintendo eShop

Address Information
Address 14600 150th Ave NE,
Zip/Postal Code98052 
CountryUnited States
Contact Information
Phone 1800-255-3700
Phone 2(425) 882-2040
Twitter Url
Facebook Url
Main Site Url
Help Site Url
Web Chat Url
Contact Form Url
Terms Of Service Url
Privacy Policy Url