How to Cancel PlayStation

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

PlayStation is a gaming brand. It was founded in December 1994. The brainchild of the PlayStation was Ken Kutaragi who was a Sony executive. It is owned and operated by Sony Interactive Entertainment. The headquarters are located in San Mateo, California. The CEO and President is John Kodera. The original PlayStation first launched in Japan. The first console shipped over 100 million units. The PlayStation 2 launched in 2000 and sold over 155 million units. PlayStation 3 released in 2006 and sold over 80 million consoles. PlayStation 4 released in 2013 and released 1 million units in one day, making it the fastest selling console. Additionally the handheld PlayStation game console, the PlayStation Portable, released in 2004 and sold over 80 million units.

PlayStation Plus is a monthly subscription allowing you to access features directly from your console, as long as you are connected to the internet. With PlayStation Plus, you can connect with friends online and play your favorite games together. You can also access exclusive games directly from the network. The collection of games is updated on a monthly basis. There are also automatic game updates to the games that are on the network. You are able to upload, store, and download game files to the storage of your console. You are also able to unlock the multi-player function on some games. With PlayStation Plus, you will have access to exclusive discounts to make purchases within the PlayStation Store. PlayStation Plus is available for only $9.99 per month.

If you would like to cancel any PlayStation features or PlayStation Plus, follow the cancellation instructions below.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Web Chat
  1. Visit https://support.playstation.com/PreChatEnglishForm?endpoint=https%3A%2F%2Fsupport.playstation.com
  2. Click “Sony Account Help”
  3. Click “Wallet and Billing”
  4. Click “Contact Us”
  5. Insert your information in the fields provided
  6. Click “Request Chat”
  7. Request that the agent cancel your account
  8. When asked, give the agent your account information
  9. Request that the agent provide you with a confirmation number or email
  10. Retain any confirmation numbers or emails you receive for your records