Sensa Weight Loss is a weight loss product in the form of a powder that is sprinkled on food, presumably to reduce the user’s appetite. Sensa also offers a flavored beverage as well as other related weight-loss products. If you have reached your weight loss goal and no longer need to use this product or you’ve decided that it’s simply not for you, our instructions to cancel your monthly membership are below.
To get started on cancelling your Sensa Weight Loss account, you will need:
- First name
- Last name
- Email address
- Order ID
Steps to Cancel
- Speak to a customer service representative by calling the company:
Toll Free – U.S. and Canada: (866) 514-2554
If outside of the U.S.: (310) 683-0952
Hours: Monday through Friday, 7 a.m. to 4 p.m. PST
You may process your request at anytime by logging into your member account at mysensa. You will need the email and password you used to sign up. Go into “Update My Account” and change billing settings. You may also track your orders.
The easiest method of cancellation is over the phone. Sensa automatically renews and bills your account every month. Make sure that you ask for no further shipments. Sensa may provide a refund if you return the product. Speak with a Sensa representative for details.
You can usually get a refund by returning the product.
Sensa doesn’t process cancellations via email.