Zynga, also known as ZyngaInc., is an American developer running social video game services. It was founded in April 2007, with headquarters in San Mateo, California. The company primarily focuses on mobile and social networking platforms. Zynga states its mission as connecting the world through games. Zynga launched its best-known game, FarmVille, on Facebook in June 2009, reaching ten million daily active users within six weeks. As of August 2017, Zynga had thirty million monthly active users. In 2017, its most successful games were Zynga Poker and Words with Friends 2, with about 57 million games being played at any given moment; and CSR Racing 2, the most popular racing game on mobile devices. Zynga began trading on NASDAQ on December 16, 2011, under the ticker ZNGA. Zynga was founded in April 2007 by Mark Pincus, Eric Schiermeyer, Justin Waldron, Michael Luxton, Steve Schoettler, and Andrew Trader under the name Presidio Media. The company name changed to Zynga in July 2007. Zynga was named after Pincus’ American bulldog Zinga and uses an image of a bulldog as its logo. Zynga’s first game, Texas Hold’Em Poker, now known as Zynga Poker, was released on Facebook in July 2007. It was the first game Facebook introduced on its social networking platform. Zynga became the Facebook app developer with the most monthly active users in April 2009, with 40 million people playing their games that month. Soon after, the company opened its first external game studio in Baltimore, Zynga East, led by Brian Reynolds. In June 2009, Zynga acquired MyMiniLife which built and launched FarmVille on Facebook. By August, Farmville was the first game on Facebook to reach 10 million daily active users. On November 23, 2009, FarmVille.com went live as Zynga’s first stand-alone game. In February 2010, Farmville had over 80 million players, and on May 18, 2010, Facebook and Zynga entered into a five-year relationship to expand the use of Facebook Credits in Zynga’s games. In December 2010, Zynga’s game CityVille surpassed FarmVille as its most popular game with over 61 million monthly active users and a base of over 16 million daily active users. On June 26, 2012, during the Zynga Unleashed conference, Zynga announced the Zynga With Friends network, aiming to connect players of Zynga game titles across multiple platforms. In July 2013, Zynga hired Microsoft’s Interactive Entertainment President Don Mattrick as its new CEO. Pincus remained as Zynga’s chairman and chief product officer. In April 2014, founder & former CEO Pincus stepped down from his role as chief product officer. He remained chairman of the board. In April 2014, the company announced its new hire of Alex Garden, co-founder of Relic Entertainment and former Microsoft Game Studios executive. In July 2014, Zynga signed a lease for office space in Maitland, Florida. Less than one year later, this Orlando-area office was closed. Don Mattrick left Zynga in April 2015, replaced by his predecessor Mark Pincus. Frank Gibeau took over as CEO on March 7, 2016, with Pincus once again stepping aside. Gibeau’s last position was as head of mobile for Electronic Arts. He joined Zynga’s Board of Directors in August 2015. As of January 2018, Zynga had 1,681 employees, approximately 80 million monthly active users, and a market capitalization of $3.39 billion. According to the company, Zynga has had over one billion people play its games since its inception in 2007. On January 10, 2022, Take-Two Interactive announced its intention to acquire the company in a cash-and-stock deal with a value of $12.7 billion, with Take-Two acquiring all outstanding shares of Zynga at $9.86 apiece. Both shareholders of the companies approved the merger on May 19, 2022, and the closing of the transaction took effect on May 23, 2022.
Zynga utilizes a freemium business model and offers a variety of social-strategy games (such as Farmville, CityVille, and Mafia Wars) on the Facebook platform. The games are free to play but often require social actions (such as partner purchases) or in-app purchases to progress faster in the game (usually requiring the player to obtain energy). Their business model is derived from both in-app credit card purchases and partnerships and is unquestionably one of the most profitable in the gaming world right now.
Zynga’s customer service department can be contacted by phone or via a contact form. To contact Zynga’s customer service department by phone, just call 1-800-762-2530. You will need to provide your name, email address, phone number, and billing address. To contact Zynga’s customer service department via a contact form, just visit https://zyngasupport.helpshift.com/hc/en/29-zyngagames-com/contact-us/?l=en. You will need to provide your first name, last name, email address, player ID, what game you are inquiring about, and the language in which you wish to receive support.
Zynga CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Call 800-762-2530
When asked, give the agent your account information
Request that the agent cancel your account
Request that the agent provide you with a confirmation number or email
Retain any confirmation numbers or emails you receive for your records