How to Cancel Proactiv

Proactiv.com is also known as

  • Proactiv
  • Proactiv.com

About Proactiv.com

Proactiv is a 3 step line of skincare products that work together to reduce, heal, and prevent acne. Proactiv is marketed to consumers with mild to moderate acne. Proactiv has a quiz on their website to see what kind of skin type you have and which of their products would best fit your skin. Proactiv’s active ingredient is Benzoyl peroxide. Benzoyl peroxide kills the bacteria that cause pimples and clogged pores. Proactiv was created in the late 1980s by Katie Rodan and Kathy A. Fields. Katie Rodan and Kathy A Fields then went on to found their skincare brand, Rodan + Fields. Proactiv was launched in 1995 by Guthy-Renker, a California-based direct marketing company, which is responsible for about half of the company’s revenue. In 1999, Proactiv made its debut on television with its first celebrity spokesperson, Judith Light. In 2007 Proactiv introduced automated kiosks in 100 locations for more convenient shopping. In 2010 Proactiv introduced their new micro-crystal Benzoyl Peroxide, which is a more effective gentler acne treatment. In 2015, Proactiv partnered with Amazon to become the only authorized seller of their products on the Amazon website. In 2016 Nestle Skin Health partnered with Proactiv to form The Proactiv Company. In 2021 Proactiv, also known as The Proactiv Company, was rebranded under the name Alchemee LLC/Taro Pharmaceutical Industries Ltd. Proactiv currently has over 20 million customers worldwide in over 68 countries and is available in stores such as Ulta, Target, Walmart, and other retailers. Proactiv is advertised through television commercials, radio commercials, and online advertisements. Celebrities such as Jennifer Love Hewitt, Kelly Clarkson, P. Diddy, Avril Lavigne, Lindsay Lohan, Alyssa Milano, Katy Perry, Jessica Simpson, Britney Spears, Kendall Jenner, and Vanessa Williams, are commonly used to endorse Proactiv. Proactiv has received more than 40 awards from the health and beauty industry. In 2013, Proactiv was awarded the MVP Award for Best Acne-Treatment System by Redbook. In 2009, Proactiv was awarded a Beauty Award for Best Acne System from Seventeen Magazine. Proactiv can be purchased in-store for $30.00 to $35.00 for a 30-day supply, depending on the retailer. You also have the option to purchase Proactiv online. Proactiv offers 3 product lines on its website. Original Proactiv Solution for oily and combination skin starts at $24.95 per month Original Proactiv Solution includes Proactiv Renewing Cleanser, Proactiv Revitalizing Toner, and Proactiv Repairing Treatment Lotion. Hydrating Proactiv+ (launched in 2013) for sensitive skin starts at $24.95 per month. Proactiv+ includes Proactiv+ Skin Smoothing Exfoliator, Proactiv+ Pore Targeting Treatment, and Proactiv+ Complexion Perfection Hydrator. Advanced ProactivMD (launched in 2017) for stubborn breakouts starts at $24.95 per month. ProactivMD includes ProactivMD Ultra-Gentle Cleanser, ProactivMD Adapalene Gel 0.1%, and ProactivMD Ultra-Hydrating Moisturizer. Proactiv also offers a subscription where they will send you a 90-day supply, which will be billed monthly. As a member, you will receive discounts on all products. You will also receive Proactiv’s popular pore cleansing brush (valued at $50.00) for free. You are also able to control the frequency of your shipments to fit your schedule, whether you would like your shipments closer together or further apart. You are also eligible for a 60-day money-back guarantee. If you are not satisfied for any reason, you will be refunded the full purchase price less shipping and handling. To subscribe to Proactiv, simply visit their website to customize the products you would like to receive every 90 days. Your subscription will continue until canceled. There are many ways to contact Proactiv’s helpful customer service. You can call them at (888) 651-3773 or (800)-309-4796 for English or (888) 827-5114 for Spanish. You can contact them via chat by visiting https://www.proactiv.com/contact-us and clicking on the chat icon in the lower right corner of the screen. You will need to provide your name, and email before you begin the chat. You can also contact customer service via their contact form by visiting https://www.proactiv.com/contact-us and scrolling down to the bottom of the page to locate the contact form. You will need to provide your name, address, phone number, and email address. In order to use the Proactiv System you must first start with the renewing cleanser. The renewing cleanser is to be used twice a day, morning and night. Just dispense a dime-sized amount and massage it into damp skin for one to two minutes. Rinse with warm water and pat your face dry. After each time you wash your face with the renewing cleanser, you will then use the revitalizing toner. After you pat your face dry, apply a nickel-sized amount to a clean cotton ball and apply it to your face. The final step in the Proactiv System is the Repairing Treatment Lotion. Apply the lotion to your clean face one to three times daily. It is recommended that you start with one application per day and then work up to three times per day.

Proactiv.com CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Billing Address
  • City
  • State/Province/Region
  • Zip
  • Country
  • Amount of Charge
  • Date of charge
  • First 4 Digits of Card
  • Order Number

Phone (Live Agent)

Follow these steps:

  1. Call 888-499-8329
  2. When asked, give the agent your account information
  3. Request that the agent cancel your account
  4. Request your final balance, and ensure you won’t be charged again
  5. Ask the representative about return instructions
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records

MORE ABOUT Proactiv.com

Business Address
Address 13340 Ocean Park Blvd, Suite 3055
CitySanta Monica
State/Province/RegionCalifornia
Zip/Postal Code90405
CountryUSA
Business Policies
Terms Of Service Urlhttps://www.proactiv.com/en_us/terms-conditions.html
Privacy Policy Urlhttps://www.proactiv.com/en_us/privacy-policy.html
Contact Information
Phone 1888-499-8329 
Phone 2800-309-4796
Phone 3800 887 2824 Canada
Email 1[email protected]
Email 2[email protected]
Email 3[email protected]
Fax[email protected]
Main Site Urlhttp://www.proactiv.com/
Help Site Urlhttps://www.proactiv.com/en_us/faqs.html
Contact Form Urlhttps://www.proactiv.com/en_us/contact-us
Facebook Urlhttps://www.facebook.com/Proactiv
Twitter Urlhttps://twitter.com/proactiv

Known Proactiv.com charges

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