How to cancel Hydroxatone

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:


The Use Cancellation Form link above is highly recommended to use as it can be extremely difficult and stressful to cancel a Hydroxatone subscription. According to the Terms of Use, found at www.hydroxatone.com, a subscription can be cancelled by contacting the Hydroxatone customer service representatives.
Information you’ll need to cancel:
  • Customer service phone number: 1-800-672-2259
  • Customer service email: support@hydroxatone.com

How to end the recurring billing:

  • Request that your membership be cancelled and that all recurring billing be terminated by using either the phone or email above.

-Alternatively-

  • Write a letter stating clearly that you want your membership to be cancelled and that all recurring billing be terminated.
  • Send that letter to this address: Hydroxatone, LLC. PO Box 1366
    Hoboken, NJ 07030

*Notes: 

  • If you call to seek a cancellation make sure you note the name of the person with whom you are speaking and the time of your call.
  • If you are sending a cancellation request via mail, make sure to use certified mail so that you receive a confirmation of delivery.