Keranique is a hair regrowth treatment system designed for women. Similar to many subscription services, your initial order of the system includes enrollment in an “auto-ship delivery” program. This means that after the initial period, the credit card you provided will be charged and they will automatically ship you new product until you cancel the service.
If you are looking to cancel your subscription to Keranique on your own, read on.
To get started with the cancellation process, you will need:
- Invoice number
- Billing details such as: name on file, address, phone number, and email address
Steps to Cancel
- Gather your invoice, billing and contact information you have used with Keranique.
- You can cancel three ways: calling their customer service line at (888) 237-4131, using the self-service portal on their website, or emailing Keranique at email@example.com or firstname.lastname@example.org. If you send your cancellation request via email, be sure to include your invoice number, billing information and contact information.
- Follow the instructions provided, noting any information to confirm the cancellation.
Keranique products can be purchased from other retailers without signing up for a subscription.
They advertise a 120 Day Money-Back Guarantee. If you call within 120 days of receipt, they will issue a full refund minus shipping and processing.