How to Cancel ADT Security

• ADT Security
• ADT Security Services

ADT is the largest residential security company in the United States, employing twelve monitoring call centers across the country and operating hundreds of local offices and dealers. This could make ADT far more dependable than small or local security companies, particularly in terms of customer service, professional installation, and monitoring. ADT also patented the first automated burglar alarm system, indicating that it learned the home security business through trial and error. ADT also authorizes locally owned and operated dealers to sell and install ADT products. Remember that customer service and installation can differ greatly depending on location and provider. All three of ADT’s home security system packages include professional installation by licensed technicians. Alternatively, the company can send a technician to your home to design a security system tailored to your specific requirements. You can connect more than 150 smart home devices with the ADT Control smartphone app so you can monitor and manage when your phone enters and leaves your home. This company’s home security system not only works with ADT products but also with other home devices like Z-Wave, Kwikset, Sonos, Apple TV, and Google Home (Google purchased a major share in ADT in 2019). Home automation and voice assistant integration enable homeowners to control and monitor nearly every device in their homes. ADT requires a three-year contract and does not offer month-to-month options or a trial period. ADT does offer a six-month money-back guarantee, allowing customers to ensure they are satisfied with their ADT security systems before committing to the remaining two and a half years of the contract. ADT offers three basic home security system packages, each of which can be customized with additional features and equipment to meet your specific needs. There are three packages available: Secure Home, Smart Home, and Video & Smart Home. All three include a digital touchscreen control panel, a motion detector, 24/7 alarm monitoring, three door/window alarms, and professional set-up and installation. The Secure Home Package is ADT’s most basic package, and it includes only the most basic features of each plan: a digital control panel, three alarms, a motion detector, and professional installation. For an additional $45.99 per month, this package includes 24/7 alarm monitoring. The Smart Home package expands ADT’s basic security system package by allowing you to connect to other smart home devices. This package also includes a smart door lock, a smart plug, and the ability to control your system remotely via the ADT Control App. For an additional $49.99 per month, you can add 24/7 monitoring to this system. The Video & Smart Home Package includes everything in the lower-tier packages plus an HD indoor camera, a video doorbell camera, and the ability to connect additional cameras and smart devices, all of which can be remotely streamed by the ADT Control app. This package includes 24/7 alarm and security monitoring for an additional $57.99 per month. All three of ADT’s home security packages require a 36-month contract. The good news is that ADT offers a six-month money-back guarantee, so customers can try out ADT before they fully commit to the 3-year contract. ADT is one of only a few home security companies in their rating that does not allow customers to do their installation. Instead, all equipment must be professionally installed by the company. Installation fees range from $99 to $199. If you prefer a do-it-yourself home security system, consider Blue by ADT, ADT’s other security system company. In their Best Home Security Systems of 2022 rating, ADT’s three home security system packages all have higher base prices and monthly fees than many of its competitors. ADT’s prices are among the highest among the home security providers on their list, even for the most basic plan. You can buy equipment packages, individual components, and monitoring plans directly from ADT.com and have them installed by an ADT technician. Call or email the company directly for a free quote and have an ADT specialist come to your home, assess your security risks, and provide a system tailored to your specific needs. Pricing for an ADT smart security system starts at $599 for a starter kit, plus an extra $45.99 a month for monitoring. Monitoring packages can cost up to $57.99 per month, and equipment can cost several thousand dollars. Its offerings are the most expensive in their ratings, and its add-on devices are similarly very expensive. It does, however, include professional installation, which ensures that everything works seamlessly together. ADT requires a 36-month contract for professional monitoring, with a six-month money-back guarantee if you change your mind. ADT will send a licensed and trained technician to your home to install your home security system products, such as door sensors, motion sensors, cameras, deadbolts, smoke detectors, and other devices. Depending on the number of devices added to the home, the average home security system installation will take two to four hours. Other than being home to let the technician in and being present for a quick tutorial on how to use your system once it is set up, this process requires no additional work from the homeowner.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Verbal Password
• Business Name (if applicable)
• Account Number

Follow these steps:

1. Call 800-588-2159
2. Request that the agent cancel your account
3. When asked, give the agent your account information
4. Request that the agent provide you with a confirmation number or email
5. Request your final balance, and ensure you won’t be charged again
6. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Prepare a written or typed letter and include all of your account information as listed
2. Request that the agent cancel your account within the letter
3. Request that the agent provide you with a confirmation number or email within the letter
4. Send your letter by fax to 888-879-8340
5. Do not consider your account cancelled until you receive confirmation

Follow these steps:

1. Prepare an email and include all of your account information as listed
2. Request that the agent cancel your account within the email
3. Request that the agent provide you with a confirmation number or email within the email
4. Email to [email protected]
5. Do not consider your account cancelled until you receive confirmation