How to Cancel AOL ID Vault

• AOL ID Vault

AOL ID Vault is a service that encrypts your passwords, credit card information, and usernames. It is offered by AOL and is an Oath brand. AOL, or American Online, was founded in 1985 by Marc Seriff, Steve Case, Jim Kimsey, and William von Meister. In June 2015, AOL was acquired by Verizon Communications, who is the current owner of the brand. AOL is available worldwide. The headquarters are located in New York City, New York. The current CEO is Tim Armstrong. AOL currently employs over 5,000 individuals. AOL ID Vault helps users keep their usernames, passwords, and credit card information safe and secure. The software is downloaded to your computer and is accessible when you’re online. You can utilize the service on any website that requires you to log in with a username and password. The ID Vault automatically enters your login credentials on these specific websites. You will not have to remember your username and passwords anymore. This service is ideal if you utilize online bank, online credit card accounts, or online shopping accounts. AOL ID Vault SecureView browser allows you to open browsers in a secure connection to financial websites to protect you from fraud or identity theft. There is also an IP Whitelist included, which is a whitelist with 8,000 or more financial and shopping websites that are validated and updated often. You can download AOL ID Vault on Windows XP/SP2 or later, Windows Vista/SP1 or later, Windows 7/SP1, or Windows 8. You can not use this service on MAC computers. You must also be using Internet Explorer 6 or later, Firefox version 16 or later, or Google Chrome version 15 or later. New users can enjoy a free 30-day trial. After the 30-day trial, you will only pay $4.99 per month for the service. This is an automatic recurring charge. You can only use your subscription on one computer. If you would like to cancel AOL ID Vault, follow the cancellation instructions below.

Get together the following account information:

• First Name
• Last Name
• The Security Question setup on your account
• The Answer to the Security Question setup on your account
• Email address on the account
• Password
• Amount of Charge
• Last 4 digits of Credit Card being charged

Follow these steps:

1. Call 1-(855) 797-2781  
2. Request that the agent cancel your account
3. When asked, give the agent your account information
4. Request your final balance, and ensure you won’t be charged again
5. Request that you be given a refund
6. Request that the agent provide you with a confirmation number or email
7. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Visit https://myservices.aol.com/manageSubscriptions#/
2. Login with the AOL email address and password
3. Click “My Services” on the left side of the screen
4. Click “Subscriptions”
5. By scrolling down, find “Manage my Benefits”
6. Click “Manage my Benefits”
7. Insert your information in the fields provided
8. Retain any confirmation numbers or emails you receive for your records