Founded in 1992 and headquartered in Austin, Texas, Protect America Home Security has grown into a respected name in the home security industry. Serving customers across all 50 U.S. states and in Canada, the company has built a reputation for reliability and commitment to safety. Protect America holds accreditations from both the Better Business Bureau (BBB) and Consumer Affairs, and it has received high ratings from Consumer Digest, Top Consumer Reviews, and BestCompany.com. Though it operates on a smaller scale compared to some industry giants, Protect America focuses intently on customer satisfaction and personal safety, now supporting hundreds of thousands of users.
Protect America offers a wide range of home security products designed to keep your home and family secure. At the heart of the system is a touchscreen control panel installed in the main living area. This hub displays real-time system status and allows for easy icon-based navigation to arm or disarm the system. Entry sensors are placed on doors and windows and immediately alert homeowners of any unauthorized access. When armed, these sensors will trigger an alarm and contact emergency services if breached.
The company’s motion detectors are wireless and pet-friendly, designed to detect body heat and movement within a room. Their live video surveillance system includes indoor and outdoor cameras with night vision capability. These cameras also feature two-way audio, allowing homeowners to both listen and respond through the mobile app. The video feed can be accessed anytime via computer or smartphone, offering peace of mind even when you’re away.
In addition to security, Protect America offers monitored smoke detectors to provide early warning in the event of a fire. The system can also integrate with home automation tools, giving users the ability to control lighting, locks, and thermostats remotely.
Customers can choose from three monitoring packages: Copper, Silver, and Platinum. Each package includes essentials such as a control panel, motion and entry sensors, yard signage, and window decals. All systems are designed for easy DIY installation, making it convenient and cost-effective. Prices vary based on location, the size of the home, and specific customer needs.
For those who need to cancel their service, Protect America provides a clear cancellation process with instructions to help simplify the transition. Whether you’re just starting your search for a home security provider or looking to upgrade your current setup, Protect America offers tailored options to meet your needs.
Protect America Home Security CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Verbal Password
Phone (Live Agent)
Follow these steps:
Call 800-951-5111
Choose phone menu option 4
Request that the agent walk you through the steps to cancel your account
Prepare an email containing all of your account information
Request that the agent cancel your account within the email
