How to Cancel Barkbox

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Barkbox is a different kind of monthly subscription box. It’s not for you! It’s for your pooch! If you love your dogs and want to spoil them a bit, Barkbox is just for you! They will send you treats and toys for your furry best friend for a low monthly fee. If you need to cancel your subscription, keep reading for info on how.

Info you will need:
  • First Name
  • Last Name
  • E-mail Address on account
  • Password
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
Steps to cancel by Web Chat
  1. Visit https://barkbox.com/contact-us
  2. Click the button that says “Live Chat”
  3. Click the chat window that opens in the bottom right of the screen
  4. Request that the agent cancel your account
  5. When asked, give the agent your account information
  6. Request your final balance, and ensure you won’t be charged again
  7. Request that the agent provide you with a confirmation number or email
  8. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Phone (Live Agent)
  1. Call 1-855-520-2275
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request your final balance, and ensure you won’t be charged again
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by E-Mail
  1. Prepare an email requesting your account be cancelled
  2. When asked, give the agent your account information
  3. Email to happy@barkbox.com
  4. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Login
  1. Visit https://barkbox.com/
  2. Login with the your email address and password
  3. Click “Subscriptions” at the top of the page
  4. Click “Subscriptions”
  5. Click “Edit”
  6. By scrolling down, find “Cancel Renewal”
  7. Click “Cancel Renewal”
  8. When asked, give the agent your account information
  9. Retain any confirmation numbers or emails you receive for your records