How to Cancel Big Fish Games

• Big Fish Games
• Big Fish Games, Inc

Big Fish Games, also known as Big Fish Games, Inc., is a casual gaming company based in Seattle, with a regional office in Oakland, California, owned by Aristocrat Leisure. It is a developer and distributor of casual games for computers and mobile devices. Big Fish Games was founded in 2002. In 2009, it announced the opening of its European headquarters in Cork, Ireland. In July 2010, Big Fish Games passed one billion game downloads from its online portal. In August 2013, Big Fish Games announced the closing of its cloud-based games service, Vancouver studio, and Cork offices. In 2014, Big Fish Games was acquired by Churchill Downs Inc. in a deal valued at up to $885 million. In 2018, Churchill Downs sold Big Fish Games to Australian gambling machine manufacturer Aristocrat Leisure for $990 million. Big Fish Games has several studios split between the Seattle office and Oakland office that develop games: Self Aware Games, Triton Studios, Epic Ventures, and ARC Studios. Games developed by the various Big Fish studios include the Drawn series: Dark Flight, The Painted Tower, Trail of Shadows, Fairway Solitaire HD, Hidden Expedition series, and Mystery Case Files series. Big Fish Games entered browser gaming with its acquisition of the game website Ion Thunder in 2007; the service was re-branded as Atlantis following the acquisition. The service, which was later revamped as Big Sea Games in 2009, was shut down in 2010 as part of the company’s shift from traditional online games to social games on Facebook and mobile apps. Big Fish Games offers a monthly membership called Big Fish Game Club. The game club is $6.99 per month, and the membership benefits include saving 30% on all games, exclusive access, Big Fish points, daily deals, Sneek Peek Beta Program, and monthly Big Fish points. Members receive at least 30% off all purchases, and store discounts can help you save up to 70%. Get exclusive access to Big Fish’s latest releases before everyone else! Be among the first to play our best games. Whenever you buy games, earn Big Fish Points at a rate of 15% of the purchase price and use those points to discount future purchases. Each day, get access to a different game at 70% off the retail price! Catch up on a classic or try something new without going over budget. Take part in Big Fish’s Sneak Peek Beta Program to try game demos well before the worldwide release. A BETA test is when you play the pre-release version of a game that is still being developed and then offer feedback based on your experience. The majority of Big Fish Game’s public BETA tests are for PC games, and most often, they are content-limited. Game Club members are automatically added to the eligibility list for taking part in the Big Fish Games Beta Program. For the most part, the selection process is random, but occasionally, Big Fish Games will narrow down the list based on whether or not you’ve previously purchased a game in a specific genre. This means that not all eligible email addresses will be selected for each BETA test, and Big Fish Games is also unable to predict when or how often an individual member might be chosen. Whenever you exit the game, a survey will pop up in your web browser. Your survey comments will help shape the final version of the game. At the time of your Game Club subscription renewal, you’ll receive 699 Big Fish Points to redeem on future purchases. Big Fish Points can be redeemed on any game purchase regardless of type or quantity, not just Standard Version games. Big Fish Points can be applied during the checkout process. After adding a game to your cart, select Checkout and notice the Add Big Fish Points or coupon code section below the Payment Method. From the Big Fish Points field, you can add or remove any number of Points you have available. Big Fish Points will automatically be added to this field, and you will need to remove or adjust them if you prefer not to use them. After you’re happy with the number of Points, select Apply and then Review Order to move to the final checkout page. For example, if you’ve added a game to your cart that costs $6.99 and applied 699 Big Fish Points for $6.99 off, your new subtotal would be $0. Every day, a game will be released as the Daily Deal for just $2.99. These discounted games are only available to members of the Big Fish Game Club. To purchase the Big Fish Game daily deal, go to the PC Games or Mac Games page and click the Daily Deal game title on the right side of the page. Next, click Buy Now to purchase the game. The game will be added to your shopping cart with its price automatically discounted to $2.99. Daily Deal games are available between 12:00 am and 11:59 pm.

Get together the following account information:

• First Name
• Last Name
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Country (if outside USA)
• Order Number
• E-mail Address on account
• Password
• First 4 Digits of Card
• Last 4 digits of Credit Card being charged

Follow these steps:

1. Visit https://bigfishgames.zendesk.com/hc/en-us/requests/new
2. Click the drop down box
3. By scrolling up, find the option that says “Billing issue”
4. When asked, give the agent your account information
5. By scrolling down, find the blue button that says “Submit”
6. Click the blue button that says “Submit”
7. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Visit https://susi.bigfishgames.com/login?
2. Login with the email address and password
3. By scrolling down, find “Cancel My Membership”
4. Click “Cancel My Membership”
5. By scrolling down, find “Cancel Now”
6. Click “Cancel Now”