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How to Cancel DermaFi Anti-Aging Skin Cream

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

DermaFi is an anti-aging cream. DermaFi has been in business since 2015 and is based in San Diego, California. The product is designed to combat signs of aging in the skin of its users via the use of peptides and other ingredients to combat dry skin, loss of collagen due to aging, and other concerns by rehydrating skin, increasing collagen production, and reduce the appearance of fine lines and wrinkles. As with many other similar creams, DermaFi also includes peptides and amino acids that the company states are extracted from snake venom.

DermaFi also offers a trial offer for new users who want to try out the products. For the trial, a one month supply of the cream can be purchased for only $4.95 to cover the shipping and handling costs. However, the trial is a 15-day trial and not a 30-day trial. It is important to note that the supply is one month but the trial must be cancelled within 15 days to avoid being charged the full price of the supply, which is $89.31. Additionally, failing to cancel the trial will also result in being enrolled in the automatic shipment program offered by DermaFi. This program includes a new 1-month supply of the DermaFi cream each month, shipped automatically to the user, and charges of $89.31 plus shipping and handling.

The automatic shipment program does not have a minimum term and can be cancelled at any time desired by the user by contacting the company via telephone or email. Refunds may not be available outside the trial period, and any refunds issued often require the user to return their unused supply. More information included below has been gathered to help you cancel your DermaFi automatic shipments.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Phone (Live Agent)
  1. Call 877-743-1783
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request your final balance, and ensure you won’t be charged again
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records