GoodHire is a background check service for businesses that can be used to screen potential employees. GoodHire was founded in 2013 by Brian Monahan and Matthew Monahan. GoodHire’s headquarters is located at 303 Twin Dolphin Drive, Suite 600, Redwood City, CA 94065. GoodHire has an A+ accreditation rating through the Better Business Bureau, is accredited by the Professional Background Screening Association (PBSA), and is accredited by the American Institute of CPAs (AICPA). GoodHire is a comprehensive and straightforward background check service. It also provides features that help employers adhere to screening regulations and compliance standards. GoodHire uses an advanced technology platform that simplifies and speeds up workflows so it can deliver fast and accurate screenings. For each candidate it screens, GoodHire combs through a criminal history database and flags any misdemeanor criminal convictions, pending criminal cases, or instances of incarceration. It also verifies any info the candidate provides, including employment, education, and professional license history. Some states regulate what can be reported in a background check, but most employers can also request driving records. GoodHire also offers FBI-level screenings for federal government agencies. GoodHire’s Level 2 check can uncover sealed records and searches for arrests, convictions, and incarceration related to violent behavior and crimes against children. This screening is usually for candidates applying for adoption or for a job working with children or the elderly.
GoodHire’s subscription packages are divided into 2 categories – less than 10 checks yearly and more than 2 checks yearly. For those who perform less than 10 checks yearly, they have 3 membership options – Basic+, Essential, and Professional. The Basic+ membership is $29.99 per check and features SSN trace, sex offender registry search, global watchlist records, and national criminal records. The Essential membership is $54.99 per check and features SSN trace, sex offender registry search, global watchlist records, national criminal records, and unlimited county criminal search. The Professional membership is $79.99 per check and features SSN trace, sex offender registry search, global watchlist records, national criminal records, unlimited county criminal search, education verification, and current employment verification. For those who perform more than 10 checks yearly, you must contact GoodHire directly to get a pricing quote. In addition to background checks, GoodHire can provide employers with employment credit checks and reports, pre-employment five- and 10-panel drug testing, healthcare sanctions searches and license verifications for healthcare professionals, and identity verification checks to ensure that prospective employees are not using stolen identities. You can also opt to receive alerts about changes in your employee’s background check information and ongoing reviews after you’ve hired them (don’t worry this ongoing alerts option is compliant with consent laws). GoodHire also provides various consent forms, compliance forms, and other documents for potential employees to sign prior to performing a background check to ensure the background checks are legal.
In addition to services for employers, GoodHire also offers background checks and resume verification to potential employees in order to see what an employer would see on a background check. Background checks offered are Starter, Basic, and Standard. A Starter background check is $19.99 each, takes less than 15 minutes to come back, and you can search for your name in nationwide criminal databases and sex offender registries. A Basic background check is $29.99 each, takes less than 15 minutes to come back, and you can expand the search to include Domestic Watch List and Social Security Number Trace. A Standard background check is $59.99 each, takes 1-3 business days to come back, and adds up to 3 county criminal court searches based on where you have lived the past 7 years. The Resume Verification services offered by GoodHire are Employment Verification, Education Verification, and Resume Verification. The Employment Verification is $19.99 each, takes 2-4 business days to come back, and lets you verify a single past employer to become a hiring manager’s dream candidate. The Education Verification is $19.99 each, takes 2-4 business days to come back, and lets you verify a single school, degree, and graduation date before your interview. The Resume Verification is $39.99 each, takes 2-4 business days to come back, and lets you get two Employment Verifications and one Education Verification.
You can contact GoodHire’s customer service department by phone, email, or via a contact form. To contact GoodHire’s customer service department by phone, just call (888) 906-4284. You will need to provide your first name, last name, email address, phone number, and billing address. To contact GoodHire’s customer service department by email, just send an email to [email protected]. You will need to provide your first name, last name, email address, phone number, and billing address. To contact GoodHire’s customer service department via a contact form, just visit https://www.goodhire.com/contact-sales/. You will need to provide your first name, last name, email address, phone number, and billing address.
GoodHire CANCEL GUIDES
Get together the following account information:
Date of Last Charge
Reason for Cancellation
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Last 4 Digits of Card
Amount of Last Charge
Email Address
Phone Number
E-Mail
Follow these steps:
Visit https://www.goodhire.com/contact-us
Insert your information in the fields provided Fill out contact form
Prepare an email Request cancellation and confirmation in the “Comments” box
Click Submit
Login
Follow these steps:
Visit https://www.goodhire.com
Click “Login” in the top, right corner
Choose “For Business” or “For Individuals”
Login with the Email and Password
Choose Account Information/Manage Account
Click Cancel Subscription
Phone (Live Agent)
Follow these steps:
Call 1-888-906-4284
Request that the agent cancel your account
When asked, give the agent your account information
Request that you be given a refund
Request that the agent provide you with a confirmation number or email
Retain any confirmation numbers or emails you receive for your records