How to Cancel Great Call

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Great Call is the leader of the easy-to-use cell phone for the aging. It was founded in 2006 by Arlene Harris. The headquarters are located in San Diego, CA. The current CEO is David Inns. The company is considered a mobile virtual network operator, meaning that it is powered by Verizon Networks. The service is offered nationwide to customers all over the United States.

Currently, Great Call has four key devices that are offered. The first one is Jitterbug Smart 2, which is a smartphone with simple functions and buttons. The second one is the Jitterbug flip, which was one of the company’s first devices. It is an easy-to-use cell phone with an Urgent Care button built in to call for help when needed. Third, there is the Lively Mobile device which is worn. It is a mobile medical alert device with fall detection (to call for help). Lastly is the Lively Wearable, which can be used in conjunction with the Jitterbug Smart2. It is a medical alert device, but it is a bit more high-tech than the Lively Mobile device. All devices can be either ordered online or purchased from retailers like Walmart, Sears, RiteAid, Best Buy, or Amazon. The Jitterbug Smart2 is $149.99. The Jitterbug flip is $99.99. The wearable devices, Lively Mobile and Lively Wearable are both $49.99.

Some of the key features of the devices are 5Star Urgent Response, which is a service that is accessible via the device. If you need help, there are representatives on call that will send help to your location. The Urgent Care feature is another great feature and is available 24/7 and there are registered nurses and doctors who are available to talk with you directly and provide any assistance you may need. The Great Call Link app is an app for your family members to keep up with your well-being, ensuring that you are okay. Lastly, there are the fun Brain Games, providing fun interactive games to keep your mind sharp.

If you’d like to cancel your Great Call service, please continue reading this article for detailed instructions on how to do so.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
Steps to cancel by Phone (Live Agent)
  1. Call 800-733-6632
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request your final balance, and ensure you won’t be charged again
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records