Hydroxatone, also known as Hydroxatone LLC, is a high-performance, anti-aging skincare brand. Hydroxatone is a skincare brand that focuses largely on anti-aging products. Among these, the manufacturer has created items like anti-wrinkle creams, deep moisturizers, and products that focus on boosting collagen. Hydroxatone is a product of Atlanta Coast Media Group (ACMG). Atlantic Coast Media Group was founded in 2005 by Andrew Surwilo and Thomas Shipley, two direct-response marketing professionals with over 30 years of combined experience in product development, direct marketing, and managing innovative and successful online and offline marketing and media campaigns. ACMG has created some of the most innovative, high-quality nutraceutical and cosmeceutical products available in health and beauty. Hydroxatone’s headquarters is located at 111 Town Square Place, Suite 1130, Jersey City, New Jersey, 07310. ACMG later changed its name to AUA Private Equity. In the Summer of 2021, AUA Private Equity partnered with Profectus Beauty LLC and Hydroxatone is now a product of Profectus Beaty LLC.
Hydroxatone offers 3 different products. The Hydroxatone Am/PM Anti-Wrinkle Complex, the Hydrolyze Intensive Under Eye Treatment, and the Hydroxatone Anti-Aging BB Cream with Broad Spectrum SPF40. Hydroxatone AM/PM Anti-Wrinkle Complex contains three key ingredients that target several signs of aging. Designed for twice-daily application, this Hydroxatone cream is focused on addressing wrinkles through skin-tightening effects. The main ingredient in this cream is Matrixyl 3000, which is thought to stimulate collagen production by simulating skin damage. Other ingredients include Argireline, which may temporarily relax facial muscles to address expression lines; hyaluronic acid, to draws moisture to the area; and ingredients for SPF protection. Hydroxatone AM/PM Anti-Wrinkle Complex is priced at $69.95 however if you call and speak to a customer service representative, they claim they can reduce the price to $40.00. The Hydrolyze Intensive Under Eye Treatment is an intensive, multi-action anti-aging eye cream treatment that addresses the appearance of virtually all the major signs of aging in the eye area: serious dark circles, lines, wrinkles, puffiness, and bags a price is not listed on the website. The Hydroxatone Anti-Aging BB Cream with Broad Spectrum SPF40 is your all-in-one multi-tasking perfecting cream. It hydrates, conceals, protects, reduces the look of aging, and brightens skin in just one step. BB cream is also known as Beauty Balm or Blemish Balm and is recently among Asia’s hottest beauty products and a price is not listed on the website. You can order either on the website by visiting https://hydroxatone.com/ or by giving Hydroxatone a call at 1-888-621-4043. Hydroxatone accepts Visa, MasterCard, Discover, and American Express. Your order will be shipped within 2 business days of when you place your order.
Hydroxatone is available for purchase on the Hydroxatone website. It is also available on third-party websites such as Amazon. If you prefer to purchase Hydroxatone at a retailer, it is available at Ulta and Kohl. Hydroxatone is so confident you will love its products, that it offers a 30-day, bottom-of-the-jar money-back guarantee. If you’re not completely satisfied, simply call 1-800-672-2259 within 30 days of receipt of your shipment to request a Return Number and return Hydroxatone® within 2 weeks as instructed, even if the jars are empty, receive a refund of any purchase price payments (less shipping and processing). The customer may be responsible for return postage. Product(s) damaged during shipping will be replaced at no charge. Save the package and all contents, and contact Customer Service at 1-800-672-2259 to request a Return Number. Should you experience any problems with your order, please contact Customer Service immediately, so that we may correct it in a timely matter. We highly recommend sending the return back a certified receipt. All purchases returned after the 30-day return policy will receive a store credit good for 12 months from the date of return. Refunds will be issued to the same credit or debit card to which they were charged. To ensure prompt processing, returns must be sent to the address provided with your Return Number. From the time our warehouse receives your return, it generally takes 5 business days to process your refund. Please keep in mind that the number of days it takes for the credit to post to your account can slightly vary depending on how quickly your bank recognizes and posts our refund. Please allow a few weeks for the refund to show on your statement. Your credit or debit card will be refunded by Hydroxatone.
Customer service is available by phone by calling 1-800-672-2259. They are available from 8:00 a.m. to midnight Monday through Saturday. You can also contact customer support using a contact form by visiting https://hydroxatone.com/customer_support. You will need to provide your first and last name, shipping address, zip code, phone number, email address, invoice number, and customer number. A customer service representative will contact you in 1 to 3 business days. You can also send customer support an email to [email protected]. You will need to provide your first name, last name, invoice number or customer ID, phone number, country, and day and time to call you back. Please give customer service 24 hours advance notice.
Hydroxatone CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Call 800-672-2259
Request that the agent cancel your account
Request that you be given a refund
When asked, give the agent your account information
Request that the agent provide you with a confirmation number or email
Retain any confirmation numbers or emails you receive for your records
E-Mail
Follow these steps:
Prepare an email and include all your account information as listed
Request that the agent cancel your account within the email
Request that the agent provide you with a confirmation number or email in reply
