How to cancel Luminess Air

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:


Luminess Air is an airbrush makeup application system for women. They offer discounted trials, as well as a 30-day money back guarantee for USA and Canada residents. To buy and own the complete system, Luminess puts you on a multi-payment installation billing until the system is paid in full. If you find your Luminess system no longer needed, follow the steps below to cancel your trial.

 

You will need:

  • Your order details including full name, shipping address and phone number on record.

Via Phone:

  1. Call 1-888-793-7474 and request for your trial to be cancelled.
  2. Obtain a Return Authorization (RA#) number. You will need to mark this RA number on the package when returning, or they will not accept it.
  3. Return back Luminess system right away after receiving RA number to avoid being charged additional fees.

Via Email:

  1. Send an email to Care@LuminessAir.com and request a cancellation. Make sure to include your contact information and billing address in the email. Wait for instructions. You can also try sending a request to Billing@LuminessAir.com.

*Important things to note:

  • If you do not cancel after your initial purchase within 30 days and send back your purchase, Luminess will continue to bill you additional installation payments until paid in full.
  • Luminess has a detailed cancellation and money-back guarantee, including specific conditions the returned product must be in. If not followed, you may be charged additional fees. See their terms and conditions for details.
  • If you bought the Luminess Air system directly through the website or by phone, you may have been charged a refundable security deposit, as well as have been automatically signed up for the Luminess Club, which is an additional cost of $29.95 per month. If you do not want this club membership, call to cancel right away.