Luminess Air is an airbrush makeup application system for women. They offer discounted trials, as well as a 30-day money back guarantee for USA and Canada residents. To buy and own the complete system, Luminess puts you on a multi-payment installation billing until the system is paid in full. If you find your Luminess system no longer needed, follow the steps below to cancel your trial.
You will need:
- Your order details including full name, shipping address and phone number on record.
- Call 1-888-793-7474 and request for your trial to be cancelled.
- Obtain a Return Authorization (RA#) number. You will need to mark this RA number on the package when returning, or they will not accept it.
- Return back Luminess system right away after receiving RA number to avoid being charged additional fees.
- Send an email to [email protected] and request a cancellation. Make sure to include your contact information and billing address in the email. Wait for instructions. You can also try sending a request to [email protected]
*Important things to note:
- If you do not cancel after your initial purchase within 30 days and send back your purchase, Luminess will continue to bill you additional installation payments until paid in full.
- Luminess has a detailed cancellation and money-back guarantee, including specific conditions the returned product must be in. If not followed, you may be charged additional fees. See their terms and conditions for details.
- If you bought the Luminess Air system directly through the website or by phone, you may have been charged a refundable security deposit, as well as have been automatically signed up for the Luminess Club, which is an additional cost of $29.95 per month. If you do not want this club membership, call to cancel right away.