How to Cancel Monat

Monat is also known as

  • Monat

About Monat

Monat Global Corp., or simply Monat, is a privately-held American multi-level marketing company headquartered in Doral, Florida, which sells haircare, skincare, and wellness products. It is a subsidiary of the Alcora Corporation, a private-labeling company formed in 2001. Monat operates in the U.S., Canada, the U.K., Ireland, Poland, Spain, Australia, and New Zealand. Luis Urdaneta (chairman) and Rayner Urdaneta (CEO) co-founded the company in 2014. They began with haircare products and expanded into skincare in 2019 and wellness in 2020. The wellness line was developed through a partnership with Dr. Brent Agin and includes supplements, mixes, and powders to support energy, digestion, beauty, and sleep. Monat’s scientific advisory board includes board-certified dermatologist Dr. Amy Ross and board-certified dermatologist Dr. Antonella Tosti. M.D. Alan J. Meyers is the Chief Scientific Officer. He previously worked with Avon, Elizabeth Arden, Revlon, and L’Oreal and received the HBA Lifetime Achievement Award. Starting in April 2020, the company gave away 240,000 bottles of hand sanitizer to government entities, nonprofits, and customers across North America to help during the coronavirus pandemic. In February 2021, a skincare line for men was released. Several months later, in September, the company introduced Monat Body Care. In September 2020, a Wellness Collection was released. It includes a vegan collagen-boosting powder, a greens powder, pre- and probiotic capsules, and a natural energy drink. Monat reported that it plans to expand the line in the future with Monat Sleep Drops, which will use herbal extracts, amino acids, and minerals to help relax the body. In 2018, Monat was recognized by Cruelty-Free International as a Leaping Bunny Approved Brand, certifying that no animals were harmed or affected in the creation of their products at the ingredient level. All the company’s products are vegan. All its skincare products meet the clean ingredients standards of the EU. Monat donates to nonprofit organizations around the world through its charitable platform Monat Gratitude, established in 2014 when the company was founded. All net profits from its limited-edition Helping Hand Gift Sets were donated to nonprofits focused on assisting at-risk youth. This included Big Brothers Big Sisters of America, Horizons for Youth, Chance UK, SOS Wioski Dzieclece, and the Irish Society of the Prevention of Cruelty to Children (ISPCC). During the COVID-19 pandemic, Monat Gratitude donated disaster relief kits and hand sanitizer to hospitals and other organizations including the Salvation Army Winnipeg, Kelowna Gospel Mission, and the Toronto Police. Monat has a subscription program called Monat VIP. VIPs receive a multitude of perks, including exclusive access to Flash Sales and promotions, as well as Monat Purchase + where the more you spend, the more you save. Some of the perks of a Monat VIP membership are 15% off all Monat products, free shipping on qualified Flexship orders over $84 or more, you can earn VIP points with every purchase and enjoy exclusive rewards, free Only For You product (valued at $25) in each qualifying Flexship order, additional savings with Monat Purchase +, and access to exclusive money-saving flash sales and promotions. The Monat VIP membership is $19.99. To become a Monat VIP member, just go to Monat and create a Flexship order over $84. The $19.99 membership fee will be added to that order. A Flexship order is a customizable recurring order that you create upon enrollment. You can schedule your Flexship order to ship every 30 or 60 days. VIP Customers who enroll may opt out and reinstate their scheduled Flexship at any time from their account page. The Flexship Program is an exclusive program available for both VIP Customers and Market Partners. It allows VIPs and Market Partners to receive scheduled deliveries of Monat products. The program includes free shipping on qualified Flexship orders as well as a free Only For You travel-sized product per Flexship order. VIPs also receive bonus VIP Points for each Flexship orders placed. Monat offers a 30-day money-back satisfaction guarantee, minus shipping, and handling charges. 1 VIP Point is earned for every dollar you spend. You can redeem 100 VIP Points for a $10 VIP Reward coupon on your next order. Monat’s customer service department can be contacted by phone, email, or by regular mail. To contact Monat’s customer service department by phone, just call (888) 867- 9987. You will need to provide your first name, last name, email address, phone number, and billing address. Customer service agents are available by phone Monday through Friday from 8 a.m. to 11:00 p.m. EST, and Saturday and Sunday from 8:00 a.m. to 5:00 p.m. EST. To contact Monat’s customer service department by email, just send an email to [email protected] or [email protected]. You will need to provide your first name, last name, email address, phone number, and billing address. To contact Monat’s customer service department by regular mail, just send a letter to 3450 NW 115th Avenue, Doral, FL 33178.


Get together the following account information:

  • Reason for Cancellation
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Call (888) 867- 9987
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records


Address 13450 NW 115th Ave
Zip/Postal Code33178
CountryUnited States
Contact Information
Phone 1888-867-9987
Email 1[email protected] 
Email 2[email protected]
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