How to Cancel Our Time

• Ourtime
• Our Time
• Ourtime.com
• OurTimecom

OurTime is a senior dating site geared toward single men and women ages 50 and older. It features a streamlined website that makes it simple to sign up for an account and pick a membership option. Members fill out a user profile and upload a photo. Once their profile is complete, users receive access to their dashboard and can easily search singles in their area or browse profiles recommended by OurTime. OurTime.com is the premier online 50+ dating service. OurTime.com is designed for 50+ dating and pen pals and to bring older singles together. OurTime.com is a niche, 50+ dating service for single older women and single older men. OurTime.com’s parent company is People Media. In 2009, People Media was purchased by Match.com. OurTime.com’s headquarters is located at 8750 N. Central Expressway, Suite 1400, Dallas, TX 75205. OurTime.com makes matches based on personality traits and other listed interests or established parameters. Once you add information to your profile, such as your hobbies, location, and age, the site matches you with people of similar interests and qualities. You aren’t able to view what the site offers unless you have an account, but the sign-up process only takes a few minutes. OurTime walks users through its simple sign-up steps with prompts to add basic information and upload a photo. Your profile can be completed as you sign up or after you’ve completed your membership purchase. OurTime’s user dashboard is minimal and simple to navigate. Most text is in large print, as are profile photos, so all content can be easily viewed. The dashboard makes it easy to find exactly what you’re looking for and has buttons to navigate to features, including who likes or has viewed your profile. OurTime is also available as a free app and can be downloaded via iTunes or Google Play. The app’s function is similar to the desktop version: there are large images, the text is mostly in large print, and it’s easy to scroll through profiles, read messages, and view likes. There’s also a search button, and users can edit their profiles as needed. OurTime makes finding matches simple and does some of the work for you. Each day, the company presents you with eight potential matches based on your profile. The profiles are presented on your dashboard, where you can review them and pass or like them. Users can also manually search for matches by age, location, whether their profile has photos, height, what they’re looking for in a relationship (friendship, serious, etc.), whether they smoke, their ethnicity, current relationship status, physical build, whether they have children, and their religion and/or zodiac sign. When both users say yes to each other after reviewing their profiles, a match is made, and the person will appear in your Mutual Matches section. Mutual Matches, who are also paid subscribers, can message each other on the site using the messaging function or through upgraded features like ConnectMe. All new upgrades are charged a one-time, non-refundable processing fee in addition to the membership plan cost and any applicable taxes. Free trials are occasionally offered to members who are signed up to receive our promotional offers via email. OurTime.com also offers a free app through the App Store or Google Play. With the free app, you can send and receive emails and flirts, view profiles and photos, and see who’s been checking you out. OurTime’s premium subscription comes with three payment options, which can be canceled at any time. The Best Value Plan is $19.95 per month, billed in one payment of $119.76 plus tax, for six months minimum. The Standard Plan is a six-month membership for $15.96 per month, billed in one payment of $95.76 plus tax. The Full Price Plan is a one-month membership for $34.96 per month. Premium membership plans will auto-renew each month unless canceled. The site does not allow you to put your account on hold or suspend it, but you can hide your profile if you no longer wish to find matches. Some of the features, such as Boost and Reply For Free, are available for an extra cost. Boosts can be purchased based on the number of boosts you wish to use. The cost of Reply For Free is $8.99 per month, although it can vary depending on subscription type and user location. One hour of a boosed profile is $2.49. Five boosts for one hour each are $1.99 per boost. Ten boosts for one hour are $1.49 per boost. Customer service can be contacted online using the contact form by visiting https://help.ourtime.com/hc/en-us/requests/new. You will need to provide your email address, phone number, username, first name, last name, and zip code. Customer service can be contacted by phone by calling 866-727-8920. Customer service agents are available Monday through Friday, 8 a.m. to 5 p.m. Central Standard Time.

Get together the following account information:

• First Name
• Last Name
• E-mail Address on account
• Password
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Country (if outside USA)

Follow these steps:

1. Call 1-866-727-8920
2. Choose phone menu option 6
3. Request that the agent cancel your account
4. When asked, give the agent your account information
5. Request your final balance, and ensure you won’t be charged again
6. Request that you be given a refund
7. Request that the agent provide you with a confirmation number or email
8. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Visit http://www.ourtime.com/
2. Click “Member log in”
3. Login with the email address and password
4. Click “Settings” in upper right corner
5. Click “My account”
6. By scrolling down, find “Account status”
7. Click “View account status”
8. By scrolling down, find “More account status changes”
9. Click “More account status changes”
10. By scrolling down, find the cancel billing option
11. Click the cancel billing option
12. Click “More account status changes” again at the top
13. Click “Remove profile”
14. Click “Neutral”
15. Click “other”
16. Click the option to continue
17. Insert your information in the fields provided
18. Click “Ok, remove my profile”
19. Retain any confirmation numbers or emails you receive for your records