How to Cancel

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service: offers an aggregation of search databases for you to find your family, friends, or lost companions through by way of searching for their information. If you have found that you no longer need access to such a search database, read on for how to cancel.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Phone (Live Agent)
  1. Call 888-797-0103
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records