How to Cancel Scentbird

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Scentbird is a subscription service, offering luxury scent samples to subscribers. The company was founded in the fall of 2013. The founders of the company are Mariya Nurislamova, Sergei Gusev, Andrei Rebrov, and Rachel ten Brink. Mariya Nurislamova currently serves as the Chief Executive Officer. The company is based in New York City, New York.

Scentbird has over 450 fragrances available. Some popular designer brands available include Burberry, Bvigari, Calvin Klein, Cartier, Clinique, DKNY, Dolce & Gabbana, Gucci, Hugo Boss, Kate Spade, Mercedes-Benz, Michael Kors, Prada, Tom Ford, Valentino, and Versace. They have fragrances for men and women. Scentbird also has hand creams, bath & body products, makeup, scented candles, lip balms, and gift sets.

With a subscription, you will be able to enjoy new fragrances each month. The subscription is only $14.95 per month. You can choose from over 450 fragrances, both designer and niche types. After you have picked your choice for the month, you will receive your fragrance in a travel-friendly spray (0.27oz/8ml). You will also receive a refillable case with your first order. Your item will be delivered via USPS right to your doorstep. Scentbird only ships to the United States, including Alaska and Hawaii. Shipping takes 7-10 business days. Scentbird subscriptions are non-refundable, but you can replace them within 30 days of the original shipping date. For full-size purchases, you can return within 15 days for a refund.

If you would like to cancel Scentbird, please continue reading below. We have included a step-by-step informational guide that will help you know who to contact and what you will need to cancel your Scentbird subscription.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by E-Mail
  1. Prepare an email
  2. Request that the agent cancel your account within the body of the email
  3. Request that the agent provide you with a confirmation number or email in reply to your email
  4. Email to support@scentbird.com
  5. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Web Form
  1. Visit https://scentbird.zendesk.com/hc/en-us/requests/new
  2. Insert your information in the fields provided and request to cancel within the body of your message
  3. Request that the agent provide you with a confirmation number or email in response to your request
  4. Click Submit
  5. Retain any confirmation numbers or emails you receive for your records