Uber is a ride-sharing service. In addition to ride-sharing, the company also offers food delivery service. The company was founded in March 2009. The founders of Uber are Travis Kalanick and Garrett Camp. Uber was formally known as UberCab from 2009-2011. The Chairman is Ronald Sugar. The CEO is Dara Khosrowshahi. Uber is privately owned. The company services over 785 metropolitan areas worldwide. The headquarters is located in San Francisco, California. The word “uber” means “topmost” or “super”. Uber drivers are independent contractors who use their own personal vehicles to drive customers.
Uber is easy to use and has to be accessed via a mobile app. The app is available on Android and iOS devices. When you need a ride, you simply have to open the app. You will enter your destination and look over the ride options to see wait time, car sizes, and price. You can then choose a ride and confirm your pick-up location and click on “Request”. You will also have to use your credit or debit card, PayPal or Apple Pay to pay. Cash may also be accepted, depending on the location. A driver who is near you will accept the request. You will be automatically notified when the driver is about a minute away. You will then be picked up. You should always verify the name of the driver before entering the vehicle. You will then be dropped off at your notification. After the ride is complete, you can rate your driver and your driver will be able to rate you as well. You can leave 1-5 stars. In certain cities, you are able to tip your driver. Uber rides prices vary depending on the distance that you are traveling. Prices range from $1-3 per mile. There is also Upfront Pricing available, which allows you to pay one price no matter the distance.
If you want to cancel your Uber account, follow the cancellation instructions below. We have included detailed instructions that you can easily follow.
- First Name
- Last Name
- Email address on the account
- Phone Number
- Last 4 digits of Credit Card being charged
- Call 1-877-986-2104
- Request that the agent walk you through the steps to cancel your account
- When asked, give the agent your account information
- Request that you be given a refund
- Request that the agent provide you with a confirmation number or email
- Retain any confirmation numbers or emails you receive for your records