How to cancel Verizon DSL

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:


Verizon DSL provides high-speed internet service that allows customers to talk on the phone and also be connected to the internet using the same phone line. They have a couple of different speed options to choose from, but it looks like having home phone service with Verizon required. The plan pricing is good for one year on a contract. You may also be required to lease equipment as well as pay for installation fees. It appears as though you may cancel your service even if you are in a contract. There would be an early termination fee applied that would be determined by the length of time you have had the service. Here are some basic instructions on how to initiate the cancellation.

 

What you will need to cancel:

  • DSL phone number
  • Service address
  • Name on account
  • Billing address
  • Modem name and model number

 

Steps to cancel via phone:

  1. Call 800-837-4966
  2. Request to cancel DSL service
  3. Request final billing information, ie: total amount due and on what day

 

Insider Tip:

Make sure to read over the terms and conditions that are stated on your agreement, as there may be additional fees or details specific to your account.