How to cancel Vivint

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:


Vivint has taken home security service to a whole new level. They now also offer a SmartHome product that not only allows you to secure your home from theft, but also manages lighting, temperature, and provides a two-way line of communication right at your fingertips. You can now see everything that is going on at home from anywhere you can connect to the internet. They have even taken the time to make sure that their products are not only energy efficient but very easy to use. Vivint provides a free consultation so that you can see exactly how you can benefit from the service and they also install it for free. Flexible terms and product packaging make it very easy purchase the peace of mind every homeowner desires.  Just like the easy flexible options to subscribe, they also have several different options to cancel. We have provided a few of them below:

 

What you’ll need to cancel:

  • Full name on contract
  • Date
  • Service number
  • Reason for cancelling

 

Steps to cancel via email:

  1. Send an email to documents@vivint.com requesting that your account be cancelled. You MUST send this request from the email address on file with Vivint.
  2. A Vivint Representative will contact you directly by phone within 2-3 business days to confirm your cancellation.

 

Steps to cancel via fax:

  1. Send written notice to cancel to 801-377-4116. Make sure that this document is signed by the account holder.

 

Insider Tip:

It is mandatory to submit a written notice to cancel for every type of account