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How to Cancel AT&T Go Phone

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

AT&T Go Phone is a prepaid phone service offered by AT&T. The name and concept of the Go Phone was introduced by Craig McCaw. It was first offered in 1987 by McCaw Cellular. In 1995, it was purchased and acquired by AT&T. AT&T was founded in 1983. The headquarters are located in Dallas, Texas. The current Chairman, CEO, and President of the company is Randall L. Stephenson. AT&T was ranked #9 on the Fortune 500 ranking for the Largest U.S. Corporations. AT&T Go Phone is offered in the United States, Puerto Rico, and U.S. Virgin Islands. AT&T Go Phone recently became AT&T Prepaid.

With the prepaid service, you can enjoy unlimited talk, text, and the right amount of data for your personal needs. All prepaid plans are pay-as-you-go. They do not require an annual contract like other AT&T phones. There is also no credit check needed, so regardless of your credit, you will be able to obtain service. There are no activation fees, so you will only pay for your phone and your service. You have the option of bringing your own phone, or you can shop AT&T prepaid phones that are available on the website.

There are four prepaid plans. The $35 per month plan includes unlimited talk, text, and 1GB of data. It also includes mobile hotspot and unlimited text to over 100 countries. The $50 per month plan includes unlimited talk, text, 8GB of data, mobile hotspot, unlimited talk/text to Mexico and Canada, and unlimited text to over 100 countries. The $65 per month plan includes unlimited talk, text, data, mobile hotspot, unlimited talk/text to Mexico and Canada, and unlimited text to over 100 countries. The highest plan is the $85 per month plan and includes unlimited talk, text, data, mobile hotspot, unlimited talk/text to Mexico and Canada, and unlimited text to over 100 countries.

To cancel AT&T Go Phone (now AT&T Prepaid), follow the cancellation instructions below.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Account PIN
  • E-mail Address on account
Steps to cancel by Phone (Live Agent)
  1. Call 1-800-901-9878
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records