How to cancel DirecTV

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Use Cancellation Form

 


DirecTv is one of the leading cable/satellite companies that provides cable television service to business and residential customers nationwide.  They offer a robust channel lineup, that will appeal to every age demographic audience throughout the country. There are also a variety of sports packages and pay per-view events that can be ordered al carte, in addition to monthly service packages. Wireless boxes, DVR’s and HD receivers are available for  your viewing preferences, at an additional cost. Depending on your credit score, you may be required to pay a deposit for each piece of equipment, as well as an installation fee. DirecTv has also partnered with several different internet/phone companies so that they can offer bundled services to their customers.Typically DirecTv does require a contractual obligation from all customers that will result in an early termination fee if you should cancel your service before said obligation has been met.  The only way to cancel your service is to call in and speak with a customer service agent.

 

What you’ll need to cancel:

  • Name
  • Address
  • Phone number
  • Account #
  • Last 4 of SSN#
  • Verbal password
  • Security Pin
  • Services to be cancelled
  • Forwarding address

 

Steps to cancel via Customer Support :

  1. Call 1-800-531-5000
  2. Request to cancel
  3. If under contract, make sure to get the early termination fee
  4. Request return kit to be sent out so that all equipment  can be returned
  5. Get the return equipment instructions and deadlines
  6. Get the final balance and due date

 

Please Note: Make sure to get the final bill balance as well as the due date. If your final payment and all equipment are received by the specified due date, DirecTv will charge any payment associated with your account.