How to Cancel AT&T U-Verse

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

AT&T U-Verse is a cable service offered by the parent company, AT&T Communications. U-Verse was first introduced twelve years ago on June 26, 2006. The service first launched in San Antonio, TX. As of January 2010, U-Verse was available and utilized by 2.8 million households all throughout the United States. Prior to 2016, phone and internet services were offered under the U-Verse brand, but now they are offered separately under their own brand.

AT&T’s U-Verse service is delivered via fiber-to-the-node or fiber-to-the-premises communications network. The service is high-speed and digital. There are various TV packages available under AT&T U-Verse. The U-Basic TV package includes 15+ channels and starts at $19 per month. The U-Family TV package includes 200 HD channels and starts at $35 per month. The U-200 TV plan has over 360+ HD channels and includes Bravo, Cartoon Network, and ESPN. It starts at $55 per month. The U-300 TV includes 470+ HD channels. It includes premium channels such as Showtime, Starz, and The Movie Channel. It starts at $60 per month. The highest plan is U-450 TV, which includes HBO, Cinemax, and Showtime. It also includes HD-quality and is $110 per month. Pricing is subject to change after initial 12-months. All new customers must sign a 12-month contractual agreement.

If you found that you no longer have time to utilize your U-Verse services, we can assist you with cancelling. Simply follow the below instructions to cancel your account. The step-by-step instructions will ensure you fully cancel your services.

Info you will need:
  • First Name
  • Last Name
  • Address 2
  • Date Of Birth
  • Address 1
  • The Answer to the Security Question setup on your account
  • PIN or password on the account
  • ZIP/Postal Code
  • State/Province/Region
  • City
Steps to cancel by Phone (Live Agent)
  1. Call 1- 800-288-2020
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request your final balance, and ensure you won’t be charged again
  5. Request that you be given a refund
  6. Request that the agent provide you with a confirmation number or email
  7. Retain any confirmation numbers or emails you receive for your records