How to Cancel Care.com

If you're not interested in using our free how to cancel guides, we suggest this cancellation service

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

 

Care.com is a service that helps families find nannies, tutors, housekeeping, and more. Follow these 3 guides to learn how to cancel your account.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by E-Mail
  1. Prepare an email including your account information
  2. Request that the agent cancel your account
  3. Request that the agent provide you with a confirmation number or email
  4. Email to careteam@care.com
Steps to cancel by Phone (Live Agent)
  1. Call (877) 227-3115
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Login
  1. Visit https://www.care.com/
  2. Login with the Email and password
  3. Click Account and Settings
  4. By scrolling down, find Membership Information Section
  5. Click Close Account
  6. Click No thanks, cancel my membership
  7. Click a reason for why you are closing your account.
  8. Click Continue