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How to Cancel Cox

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Cox Communications is a privately owned telecommunications company. It was founded over 50 years ago in 1962. The company currently serves over six million customers through the United States. The headquarters are located in Sandy Springs, Georgia. The current President is Patrick J. Esser. The Chairman is James C. Kennedy. The Director of Cox Communications is Anne Cox Chambers.

Cox offers Contour TV cable service. The Contour service offers live TV, streaming, and a voice remote. You are able to use streaming apps to stream your favorite t.v. shows and specials anytime and from anywhere. You can also watch live television, including sports, On Demand shows, movies, specials, and more. With the Voice Remote, you can use your voice to search apps, live television, On Demand programming, and much more. With the Starter TV package, you will have access to limited basic cable, 50 Music Choice channels, streaming, and on-screen guide, closed captioning, and parental controls. The Starter package is available for $25 per month and includes over 75 channels. The Contour TV has a ton of features, including limited basic cable, expanded basic cable, Music Choice Channels, optional premium channel add-ons, On Demand access, Pay-Per-View access, DVR service, streaming, on-screen guide, closed captioning, parental controls, voice remote capability, on-screen television apps, and voice guidance and video descriptions. The Contour TV package is available for $86.49 per month and includes over 140 channels.

To cancel Cox Cable, simply follow the cancellation instructions below. We have put together a detailed guide for you to easily follow and cancel your service.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
  • Last 4 digits of Social Security Number
  • 4 digit PIN code on account
Steps to cancel by Phone (Live Agent)
  1. Call 800-234-3993
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Request your final balance, and ensure you won’t be charged again or if anything needs to be returned
  6. Retain any confirmation numbers or emails you receive for your records