How to Cancel Dominion Energy

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Dominion Energy is a utility company that offers electric, gas, and other utilities to the public in various states that include North Carolina, and Utah. While it’s not possible to cancel your utilities under normal circumstances you may want to cancel due to moving or if you have recently installed equipment that allows you to turn off certain utilities legally in your area. Either way, if you are looking to cancel your Dominion account, read the rest of the guide on this page for info on how.

Gather the following information:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
  • Last 4 digits of Social Security Number
Steps to cancel by Phone (Live Agent)
  1. Call 866-366-4357
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records