How to Cancel Pacific Gas and Electric Company

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Pacific Gas & Electric Company is a utility company that offers electricity and natural gas. The company was started in 1905 by George H. Roe after California’s Gold Rush. The company is located in San Francisco, California. The company is managed by PG&E Corporation. The Chairman of the Board is Forrest E. Miller. The President and CEO is Nikolas Stavropoulos. It is one of the largest electric utility company in California. Pacific Gas & Electric Company currently serves most of the northern California area from Bakersfield to the Oregon border. They currently have 5.2 million households. The company is overseen by California Public Utilities Commission.

Pacific Gas & Electronic Company offers residential and business services. There are various plans that are available. For electricity, if you use a high amount of electricity and can reduce your usage during 4pm-9pm, you can benefit from the Time-of-Use plan. This rate varies based on everyday usage and the season. Included is a baseline credit that offers you a discount if your usage is below the baseline. The Time-of-Use E-TOU-B plan is for people who use high amounts of electricity but can reduce usage during the peak time of 4pm-9pm on weekdays. With this rate plan, there is no baseline allowance or pricing tiers. The Time-of-Use E-TOU-A plan is for those who use less electricity and can reduce usage during the peak time of 3pm-8pm on weekdays. This plan includes a baseline credit that offers a discount to customers who use less than the amount allowed in the baseline. The Tiered Rate Plan E-1 is for people who conserve energy throughout the month. With this rate plan, there are multiple pricing tiers, and you use your allotted electricity each month, your tier plan is upgraded. The EV-A and EV-B plans are non-tiered and are if you use an electric vehicle. Specific rate pricing can vary due to the time of day and season. There are also Solar Rate Plans available.

If you are moving from the coverage area, continue reading for more information on how to cancel Pacific Gas & Electric Company.

Info you will need:
  • First Name
  • Last Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Last 4 Digits of Account Holder’s Social Security Number
  • Account Number
Steps to cancel by Phone (Live Agent)
  1. Call 1-800-743-5000
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request your final balance, and ensure you won’t be charged again
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records