How to Cancel Equifax Canada

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Equifax Canada is a division of Equifax, Inc. It is a consumer credit reporting agency. It is considered one of the “Big Three” of credit agencies, alongside Experian and TransUnion. Equifax was founded in 1899 by Cator Woolford and Guy Woolford. The company was originally started as a Retail Credit Company. The headquarters are located in Atlanta, Georgia. Equifax Canada is located in Toronto, Ontario. Equifax is a publicly traded company and has over 10,000 employees in 14 countries.

Equifax Canada offers various products and services, including disputes, fraud protection, identity protection, and credit scores and monitoring. There are four plans available. The Equifax Identity Pro is $11.95 per month. It includes ID Theft Assistance, Internet Scanning, Lost Wallet Assistance, Equifax Credit Report Monitoring, and ID Theft Insurance (up to $25,000). Equifax Complete Advantage is $16.95 per month. It includes Equifax Credit Report Monitoring, daily access to Equifax credit report and score, credit score trending, and ID Theft Insurance (up to $25,000). The Equifax Complete Premier plan is the featured product and is only $19.95 per month. It includes Identity Restoration, Internet Scanning, Lost Wallet Assistance, credit report monitoring, credit score monitoring, daily access to credit report and credit score, credit score trending, and ID Theft Insurance (up to $50,000). The Equifax Complete Friends and Family is for two adults and is $29.95 per month. It includes ID Restoration, Internet Scanning, Lost Wallet Assistance, credit report monitoring, credit score monitoring, daily access to credit report and credit score, credit score trending, and ID Theft Insurance (up to $50,000). All plans include access to Customer Care. Customer Care is available from 8am-12am eastern standard time.

You can cancel your membership at any time. Simply follow the step-by-step instructions to cancel your Equifax membership.

Info you will need:
  • First Name
  • Last Name
  • Social Insurance Number
  • Date Of Birth
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • E-mail Address on account
  • Password
Steps to cancel by Phone (Live Agent)
  1. Call 1-866-640-2273
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Login
  1. Visit https://www.consumer.equifax.ca/personal/
  2. Click “Customer Log In”
  3. Login with the email address and password
  4. Click “My account”
  5. By scrolling down, find “Manage Billing”
  6. Click “Manage Billing”
  7. By scrolling down, find “Cancel Membership”
  8. Click “Cancel Membership”
  9. Insert your information in the fields provided
  10. Retain any confirmation numbers or emails you receive for your records