First American offers its users a plethora of services focused on real estate management. Some of the services offered by First American include management of titles, insurance, warranties and loans.
First America has had a lot of complaints against them filed to the Better Business Bureau, specifically because of how difficult it may be to cancel their services. The First American Home Buyers Protection Corporation requires that you cancel any contract you have with them by discussing your cancellation options with the customer service staff. You can contact First American customer service by phone or email. It sometimes requires multiple follow ups to confirm cancellation, by using the service link above, you may save yourself time and hassle. To cancel yourself, please see the steps below:
Keep in mind a contract may be cancelled for the following reasons:
- If the contract holder does not submit payment when fees are due
- If any of the information on the contract provided by the contract subscriber is fraudulent
- If the contract expires
What you will need:
- Your contact information
- Your contract information
- Customer service contact information below
Steps to cancel:
- Call the customer service department using the appropriate phone number, 1-800-992-3400
- Request to discuss cancellation options for your contract
- Make note of the time of the call and whom you are speaking to
- Write an email requesting that your contract be cancelled, include your contact information and any information relevant to your contract.
- Send the email to the customer service email address listed under the contact information below
If neither method above leads to a successful cancellation it is highly recommended that you use the Cancellation Form link at the top of the page, using this link will greatly increase your odds of a successful home warranty cancellation.
Customer service contact information:
- Phone 1: 1-800-327-9292 Cancellations Dept
- Phone 2: 1-800-992-3400 Customer Service
- E-mail : cancellationsupport@FirstAM.com
- Address: PO Box 10180
City: Van Nuys