MediaFire is a file hosting, file synchronization, and cloud storage service based in Shenandoah, Texas, United States. Founded in June 2006 by Derek Labian and Tom Langridge, the company provides client software for Microsoft Windows, macOS, Linux, Android, iOS, BlackBerry 10, and web browsers. MediaFire has 43 million registered users and attracted 1.3 billion unique visitors to its domains in 2012. As of July 2012, features of MediaFire include up to 50 GB of storage (starting at 10 GB and then increasing by as much as 40 GB when various activities like installing mobile or desktop clients, or when sharing on Facebook and Twitter are done). In April 2014, MediaFire responded to reduced pricing from Google Drive by increasing its professional storage plan from 100GB to 1TB and reducing its monthly price to $2.50 per month. Business account storage is shared across all subaccounts allowing for single billing and management of multiple users at a single company. MediaFire’s free account service does not require download activity in order to preserve files and is thus often suitable as a backup-only solution. MediaFire does not officially support free data warehousing (long-term storage for free and inactive accounts). MediaFire originally released Android (January 2013) and iOS (July 2012) clients based on the Appcelerator framework and updated them with native versions in 2014. The mobile apps provide importing of photos and video taken on the device, and remote access to the contents of your MediaFire account. The MediaFire desktop clients, originally launched in November 2013, are available for macOS and Microsoft Windows providing file and folder synchronization with any MediaFire account. Additional features include file and folder sharing, notifications, screen capture, and selective syncing. MediaFire’s desktop client software is available for the following devices: PCs running Windows XP, Windows Vista, Windows 7, and Windows 8, or Mac OS X 10.7 or higher and requires at least 1 GB of RAM and 600 MB of disk space.
MediaFire offers 2 subscription levels, Professional and Business, and a free basic subscription. All services offer additional features over the Free services such as custom branding, detailed analytics, distribution through direct linking, and more. Business services additionally offer multi-user accounts and customized subdomains. The free basic subscription features 10 GB of storage with ad-supported downloads. The Pro subscription is for 1 user and is $3.75 billed annually as $45, or $5 per month, billed monthly. The Pro subscription includes downloading entire folders, ad-free, 1 TB (1,000 GB) of space, up to 20 GB per file, long-term storage, no captcha codes, direct links to files, file drop, priority support, password-protected files, one-time links, web uploads, and customizable colors. The Business subscription is for 100 users and is $50 per month, billed monthly. The Business subscription includes downloading entire folders, ad-free, 2 TB (2,000 GB), of space, up to 20 GB per file, long-term storage, no captcha codes, direct links to files, file drop, priority support, password-protected files, one-time links, web uploads, customizable colors, fully customizable branding, detailed security log, and 100+ additional users. When you sign up for a MediaFire service you are billed at the beginning of service delivery. Customers signing up for yearly service are billed for the initial 12 months of service at the time of signup. Users signing up for monthly and quarterly subscriptions are billed according to the day of the month when they signed up. If you sign up on the 8th day of the month for a monthly subscription, you will be billed on the 8th of the month. If you signed up for a quarterly subscription on the 8th of the month, you will be billed on the 8th day of the first month of the quarter. MediaFire offers a 30-Day Money Back Guarantee from the date the subscription begins. MediaFire accepts all major credit cards.
MediaFire also has an app for iOs or Android. The app allows users to access automatic photo and video syncing, create, move, and delete folders, manage and move files, upload any file type, open files in other apps, share through other apps, and copy and paste share links.
MediaFire’s customer service department can be contacted by phone, email, or through a contact form. To contact MediaFire’s customer service department by phone, just call (832) 482-4628. You will need to provide your first name, last name, email address, phone number, and billing address. To contact MediaFire’s customer service department by email, just send an email to [email protected]. You will need to provide your first name, last name, email address, phone number, and billing address. To contact MediaFire’s customer service department through a contact form, just visit https://www.mediafire.com/help/submit_a_ticket.php. You will need to provide your first name, last name, email address, phone number, and billing address. You will need to log in to your MediaFire account to follow up with the ticket.
