How to Cancel MyFax

• MyFax
• j2 Cloud Services

MyFax is an online service, allowing people to send faxes directly online instead of the traditional way with a fax machine. The website is owned by J2 Global. J2 Global was founded in 1995 as JFax. The founders of the company are Jaye Muller and Jack Rieley. The company is publicly traded and has a revenue of over $1.2 billion. The headquarters are located in Hollywood, CA. The company was recognized on the InformationWeek 500 List of Technology Companies and ranked number 40 on Forbes’ “America’s Best Small Companies” list. With MyFax, you can choose a local fax number. This will create the image of a trusted neighborhood business. You can also opt to choose a toll-free number if you have a larger business. There are also international fax numbers available if you deal with customers and clients in international countries. With MyFax, you can send faxes via email. New customers can enjoy a free 30-day trial period. There are three plans available. The Home Office User plan is $12 per month and allows you to send 100 pages and receive 100 pages. The Small Business User plan is $25 per month and allows you to send 300 pages and receive 600 pages. The Power User plan is $45 per month and allows you to send and receive up to 600 pages each. If you would like to cancel MyFax, follow the detailed cancellation instructions on this page.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Account Number

Follow these steps:

1. Call 1-866-378-2373
2. Request that the agent cancel your account
3. When asked, give the agent your account information
4. Request that the agent provide you with a confirmation number or email
5. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Visit http://www.myfax.com/about/contact.aspx
2. By scrolling down, find and click on “Chat with Us”
3. Request that the agent cancel your account
4. When asked, give the agent your account information
5. Request that the agent provide you with a confirmation number or email
6. Retain any confirmation numbers or emails you receive for your records