How to Cancel MyFax

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

MyFax is an online service, allowing people to send faxes directly online instead of the traditional way with a fax machine. The website is owned by J2 Global. J2 Global was founded in 1995 as JFax. The founders of the company are Jaye Muller and Jack Rieley. The current CEO is Vivek Shah. The President is Harmeet Singh. The Chairman is Richard Ressler. The company is publicly traded and had a revenue of over $1.2 billion. The headquarters are located in Hollywood, California. The company was recognized on the InformationWeek 500 List of Technology Companies and ranked number 40 on Forbes’ “America’s Best Small Companies” list.

With MyFax, you can choose a local fax number. This will create the image of a trusted neighborhood business. You can also opt to choose a toll-free fax number if you have a larger business. There are also international fax numbers available if you deal with customers and clients in international countries. With MyFax, you can send faxes via email. You can attach up to 10MB of files. there are over 100 free cover templates for you to choose from. You can use the Share with 5 feature to send faxes to up to 5 email addresses at once. You can sync your account with G-Mail. With an active account on MyFax, you can store your sent and received faxes on your account. You can search archived faxes by name, fax number, and date sent/received. There is also a MyFax Mobile App for iOS and Android so you can send, receive, and view faxes on the go and from any device.

New customers can enjoy a free 30-day trial period. There are three plans available. The Home Office User plan is $10 per month and allows you to send 100 pages and receive 200 pages. The Small Business User plan is $20 per month and allows you to send 200 pages and receive 200 pages. The Power User plan is $40 per month and allows you to send and receive up to 400 pages.

If you would like to cancel MyFax, follow the detailed cancellation instructions below.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Account Number
Steps to cancel by Phone (Live Agent)
  1. Call 1-866-378-2373
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records
Steps to cancel by Web Chat
  1. Visit http://www.myfax.com/about/contact.aspx
  2. By scrolling down, find and click on “Chat with Us”
  3. Request that the agent cancel your account
  4. When asked, give the agent your account information
  5. Request that the agent provide you with a confirmation number or email
  6. Retain any confirmation numbers or emails you receive for your records