How to Cancel OpenDNS

OpenDNS is also known as

  • OpenDNS

About OpenDNS

OpenDNS is an American company providing Domain Name System (DNS) resolution services with features such as phishing protection, optional content filtering, and DNS lookup in its DNS servers and a cloud computing security product suite, Umbrella, designed to protect enterprise customers from malware, botnets, phishing, and targeted online attacks. In July 2006 OpenDNS was launched by computer scientist and entrepreneur David Ulevitch, providing recursive DNS resolution. It received venture capital funding from Minor Ventures, led by CNET founder Halsey Minor. In October 2006 OpenDNS launched PhishTank, an online collaborative anti-phishing database. Before 2007 OpenDNS was using the DNS Update API from DynDNS to handle updates from users with dynamic IPs. In June 2007 OpenDNS started advanced web filtering to optionally block “adult content” for their free accounts. Nand Mulchandani, former head of VMware’s security group, left VMware to join OpenDNS as new CEO in November 2008, replacing founder David Ulevitch, who remained as the company’s chief technology officer. David Ulevitch resumed his post as CEO of OpenDNS in late 2009. In June 2010 OpenDNS launched FamilyShield, a service designed to filter out sites with pornographic content. The World Economic Forum announced the company as a Technology Pioneer in 2011. In March 2012 Dan Hubbard, former CTO at Websense, joined OpenDNS as CTO. The OpenDNS Security Labs were founded in December 2012, serving as a hub for research at the company. OpenDNS offers 2 free products and 2 paid products. The free products are OpenDNS Family Shield and OpenDNS Home. OpenDNS Family Shield is designed to block adult content on the internet. OpenDNS has a setup guide on its website for multiple different routers, computer workstations and laptops, smart devices, and servers. OpenDNS Home is a free service with customizable filters and basic protection. The benefits of OpenDNS Home are websites will load faster, and with OpenDNS’ 100% up-time, you won’t have to worry about unreachable websites and DNS outages from your ISP, with over 50 customizable filtering categories, OpenDNS Web content filtering keeps parents in control of what websites children visit at home, OpenDNS blocks phishing websites that try to steal your identity and login information by pretending to be a legitimate website. Surf the Web with confidence, and over 30,000,000 homes, schools, and businesses of all sizes rely on OpenDNS for a better Internet. The paid products offered by OpenDNS are OpenDNS Home VIP and OpenDNS Umbrella Prosumer. OpenDNS Home VIP is $19.95 per year and its benefits are faster, more reliable home internet, parental controls that protect every device in your home, instantly, customizable content filtering, retaining the past year of internet stats, restricted internet access to specific allow-listed domains for a locked-down environment, and free email support. OpenDNS Umbrella Prosumer allows for 1 to 5 users and is $20 per user. The benefits of OpenDNS Umbrella Prosumer are faster, more reliable home internet, built-in protection for malicious phishing and malware domains, parental controls that protect every device in your home, instantly, customizable content filtering, retaining the past year of internet stats, restricted internet access to specific allow-listed domains for a locked-down environment, and free email support. DNSOpen also offers Cisco Umbrella Packages which are cloud security packages. They are DNS Security Essentials, DNS Security Advantage, SIG Essentials, and SIG Advantage. DNS Security Essentials includes features such as includes a core, highly targeted set of DNS-layer threat-blocking tools, deploy within minutes without adding latency or sacrificing uptime, filter traffic and create custom lists to block domains carrying malware, botnets, and more, and view activity in real-time using the Umbrella API to identify and extract critical events. DNS Security Advantage includes features such as the use of the Investigate web console for interactive threat intel access and the on-demand enrichment API to integrate intelligence into other systems, discover and block shadow IT (based on domains) with the App Discovery report, proxy, and decrypt risky domains for deeper inspection of URLs and files, enable web filtering using 85+ domain content categories, create custom allow and block lists, and protect mobile and roaming users who are off the network. SIG Essentials includes features such as grouping together critical security solutions typically sold individually, requiring less time and fewer resources to configure, helping reduce risk exposure and cut complexity in convergent SASE environments, and a value-focused package that uses a single license to cover all. SIG Advantage includes features such as the highest level of Cisco Umbrella protection in a single service, includes 7-layer firewall, data loss prevention, and other features exclusive to this package, seamlessly helps block cyberattacks at the DNS-layer across SASE environments, and a value-focused subscription covers all features: CASB, advanced malware analytics, and more. OpenDNS can be contacted via a contact form or by phone. To contact OpenDNS via a contact form, just visit To contact OpenDNS by phone, just call 415-344-3252.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Call 415-344-3200
  2. Request that the agent cancel your account
  3. Request that the agent provide you with a confirmation number or email
  4. Retain any confirmation numbers or emails you receive for your records

Web Form

Follow these steps:

  1. Visit
  2. When asked, give the agent your account information
  3. Click Submit


Address Information
Address 1135 Bluxome Street
CitySan Francisco
Zip/Postal Code94107 
CountryUnited States 
Contact Information
Phone 1415-344-3200
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