How to Cancel RingCentral

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

RingCentral is a cloud-based communications company. It was founded in 1999 by Vlad Shmunis. RingCentral is the #1 worldwide market share leader. There were several investors who invested in the company, including Doug Leone, Sequoia Capital, David Weiden, Khosla Ventures, Rob Theis, Scale Venture Partners, Bobby Yerramilli-Rao, Hermes Growth Partners, and DAG Ventures. The company is headquartered in Belmont, California. There are also offices in Denver, Charlotte, Boca Raton, Toronto, Singapore, Manila, China, Xiamen, St. Petersburg, Russia, and Ukraine.

RingCentral has various products. RingCentral Office is a cloud-based PBX system for businesses. RingCentral Professional is a suite that provides a universal telephone number, voicemail, dial-by-name directory, call forwarding and other features on the app. RingCentral Fax allows you to virtually send and receive faxes online without a fax machine. RingCentral Meetings, Webinars, and Rooms is a virtual web conferencing solution. RingCentral Glip adds team messaging, document sharing, task and event management, and other collaborative functions.

RingCentral Office has four plans. Essentials is $19.99 per month, per user. Standard is $24.99 per month, per user. Premium is $34.99 per month, per user. Ultimate is $49.99 per month, per user. RingCentral Professional has three plans. Pro is $15.99 per month. Pro Plus is $19.99 per month. Office All-in-One Standard is $34.99 per month. RingCentral Fax has four plans. Fax 750 $12.99 per month. Fax 1500 is $17.99 per month. Fax 2500 is $49.99 per month. Fax Unlimited is $39.99 per month. RingCentral meeting has three plans. The free plan is totally free. The Essentials plan is $14.99 per month, per user. The Advanced plan is $19.99 per month, per user. If you are a large business that needs Contact Center needs, you can choose between three plans (Basic, Advanced, Ultimate). You will need to contact the Sales department for pricing. Pricing is based on business size and needs.

If you would like to cancel your account, follow the cancellation instructions below.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Phone (Live Agent)
  1. Call 1-888-898-4591
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that you be given a refund
  5. Request your final balance, and ensure you won’t be charged again
  6. Retain any confirmation numbers or emails you receive for your records