How to Cancel Road Runner Sports VIP

If you do not wish to use our do-it-yourself guides, we suggest this cancellation service:

Road Runner Sports is a retailer of running and walking shoes, apparel, and other gear and accessories for running and walking. The company was founded in 1983 by Mike Gotfredson after he lost his job and sought a new way to provide for his family. The Gotfredson family owns Road Runner to this day and currently employs more than 975 people, with more than 842,578 VIP club members. Road Runner operates stores in Arizona, California, Colorado, Georgia, Illinois, Maryland, New Jersey, Ohio, Oregon, Pennsylvania, Virginia, and Washington as well as making sales through their website.

The Road Runner Sports VIP Family is the retailer’s customer loyalty program. Members receive a number of benefits including 10% savings on all Road Runner products, the 90 day Perfect Fit promise which allows customers to test products for up to 90 days before deciding whether or not to keep them, free shipping on online orders with in-stock items shipped within 2 hours, VIP member pricing with a price matching guarantee if the same item is found elsewhere for less than the VIP pricing, periodic members-only savings, sales, and events, and a dedicated VIP members customer service phone support. The first year of membership is available for only $1.99 with automatic renewal each year until cancelled at the regular rate of $28.99 for all additional years. VIP memberships can be cancelled at any time without penalty and customers may request a refund for unused time. We have some additional information below to help with cancelling your Road Runner Sports VIP family membership.

Info you will need:
  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
Steps to cancel by Phone (Live Agent)
  1. Call 800-543-7309
  2. Request that the agent cancel your account
  3. When asked, give the agent your account information
  4. Request that the agent provide you with a confirmation number or email
  5. Retain any confirmation numbers or emails you receive for your records